Automation Sme

Job Summary
As a SME of the Automation team, the person will be responsible for developing and maintaining Automation Solutions for business operations. Automation SME is responsible for interacting with Global IT, Business and Operations teams to provide high quality automated solutions through SharePoint, Excel/Access VBA, SQL, Xceptor QlickView etc. to the internal clients and meet the agreed and expected service standards. The job role may involve management, coordination or contribution to one, few or all phases of SDLC.

Solid understanding of the Investment Banking business and Capital Markets domain knowledge is highly recommended. Commitment to continuous process improvement is required.

Key Skills & Competencies
Advanced working knowledge of VBA in MS Excel, Macros, MS Access, MS SharePoint,.NET and SQL
Strong organizational skills with a proven ability to manage heavy work load together with tight deadlines
Quality of work at very high level - coupled with the ability to prioritize workloads to meet challenging deadlines
Ability to think and act strategically
Ability to manage numerous competing concurrent activities and integration solutions
Strong verbal and written communication skills with the ability to liaise with cross functional teams
Sharp analytical abilities, problem solving techniques, proven design skills and trace record of delivery
Collaborative approach towards achieving team results
Innovative approach towards identifying and implementing process improvement ideas
Effective Time Management skills
Essential
- Minimum 4 years of hands on experience in developing and maintaining Automation Solutions.
Exposure to global client and understanding of global work culture
Excellent written and spoken communication skills
Strong analytical skills, detail orientation and service commitment.
Ability to work independently, as well as in a team environment, prioritizes multiple tasks and meets strict deadlines.
Must be prepared to work in a shift in line with regions supported including India night shifts
Innovative approach to work and continuously identify and implement process improvements

Soft Skills
- Strong verbal and written communication skills with the ability to liaise with cross functional teams
Strong interpersonal, analytical & problem solving skills
Collaborative approach towards achieving results
Effective time management skills and ability to adhere to deadlines
Good attention to detail and high levels of accuracy
Ability to work independently as well as in a team

Desirable
- Detailed practical experience in Investment Banking domain.
Experience in any other Automation Tools.

Primary Responsibilities
To develop and maintain EUCs as per the defined standards
Suggest and implement proper automation tool.
Develop and extend collaborative working relationships with technology suppliers and operational support areas in order to quickly understand requirements, resolve problems/issues, suggest solutions and identify areas for service improvement
To carry out adaptive changes necessitated by changes in business requirements and technology.
Participate in peer reviews.
Track the development progress and be accountable for the tasks.
Manage calls with respective operations/stakeholders.
Ensure accurate and timely execution of the assigned tasks.
Work closely with other internal teams on upcoming assignments and initiatives.

Qualification & Experience
4-6 years of experience in Automation Solutions.
Minimum 2 years of hands on experience in Banking Domain.
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- **Job Family Group**: Operations - Transaction Services
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- **Job Family**: Fund Accounting
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- **Time Type**: Full time
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- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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