Modular Sales

2 weeks ago

Banjara Hills Hyderabad Telangana, India DESIGN FIRST HOMES Full time

**Roles & Responsibilities**

**Sales Strategy & Performance**:

- Set and manage sales targets for the Modular Segment, ensuring that sales goals are achieved or exceeded.
- Analyse sales performance and customer data to identify trends, opportunities, and areas for improvement.
- Lead the sales team in delivering high-value sales pitches, product demonstrations, and consultations that appeal to luxury clients.
- Drive strategies to increase customer acquisition, retention, and cross-selling/up-selling of products.
- Ensure all sales staff are well-versed in modular furniture design, customization options, and luxury market trends to enhance customer service.

**Customer Experience & Relationship Management**:

- Handle high-profile clients and VIP customers personally, ensuring that their needs and expectations are met or exceeded.
- Train staff to engage with clients in a way that fosters long-term relationships, creating loyalty and repeat business.
- Implement feedback systems to continuously improve customer experience and service quality.
- Oversee after-sales services, ensuring timely delivery, installation, and post-purchase support for modular furniture**.**

**Team Leadership & Development**
- Lead, mentor, and motivate store staff, from sales associates to managers, ensuring alignment with the brand’s values and high-performance standards.
- Conduct regular training sessions to keep the team updated on product knowledge, luxury customer service techniques, and industry trends.
- Implement performance management practices, including setting clear goals, conducting performance reviews, and offering incentives for exceptional sales results.
- Foster a positive, collaborative, and customer-focused work culture within the store teams.

Pay: ₹1,500,000.00 - ₹2,500,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund

Application Question(s):

- MANDATORY TO HAVE 10+ YRS EXP IN MODULAR SALES AS A MANAGER

**Experience**:

- TOTAL: 10 years (required)

Work Location: In person

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