Business Analysis-education

Date: Feb 25, 2025
- Job Requisition Id: 60380
- Location: Bangalore, KA, IN Hyderabad, IN Indore, MP, IN Pune, MH, IN
- 8-12 years of experience with minimum 5 years of Business Analysis/functional consultant experience in Education domain
- Deep understanding of education landscape
- Familiarity with relevant policies, regulations, and current issues in education
- In-depth knowledge of core Education processes in departments such as Financial Aid, Veteran Aid, Admission and Record operation etc
- Staying abreast of the latest industry trends, technologies, and regulatory changes.
- Adapting to new technologies and their impact on the Education industry (e.g., AI, blockchain, IoT).
- Expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing (UAT), and product documentation
- Ability to effectively elicit, analyze, and document complex business requirements from stakeholders.
- Process Mapping & Improvement: Identifying inefficiencies in existing processes and proposing solutions for optimization.
- Analyzing Education data to identify trends, assess risks, and support decision-making.
- Understanding of RPA
- **Primary Skills/ Character**:

- Excellent consultative, listening, communication skills to lead, facilitate, and drive individual and group meetings
- Strong analytical, technical, and problem-solving skills are detail-oriented, and able to understand complex customer needs and translate them into user stories with measurable acceptance criteria
- Strong interpersonal skills, including the ability to work across the organization and interact, influence, and negotiate effectively with all levels of management and peers
- Customer-obsessed and have demonstrated a commitment to delivering frequent, high business value features
- Ability and desire to lead, direct, and empower team members without formal management authority
- Look for opportunities to innovate and take thoughtful risks to get the work done better and faster
- Ability to blend business analysis with technical skillset to develop efficient processes
- Must have enough technical background to be able to create proper functional requirements and detail specifications.
- Ability to work effectively in both a team environment and independently, both with internal and external (partner) resources.
- **Roles and Responsibilities**:

- Work with customers (business sector and shared services) to conduct requirements gathering activities using workshops, brainstorming, interviews, observation, prototyping, use cases, task and workflow analysis
- Lead information gathering sessions with business stakeholders to identify automation opportunities and document current/future state business processes
- Stay up-to-date on emerging trends, technologies, and best practices within Education Industry and support presales team on functional aspects and help creating artefacts as and when required
- Ability to prepare standard and ad-hoc presentation decks in a timely manner on required topics, from high level functional overview to detailed technical overview of key data flows
- Ensure that requirements meet the business objectives and automation solution design
- Ensure requirements are communicated and presented in a format that are understandable to stakeholders, including solutions designers and developers
- Serve as a project driver and executer for various initiatives, working with program lead, technology, support, and customers of the platform as appropriate
- Work closely with developers, functional experts from business teams and project manager to ensure development is according to approved requirements
- Drive requirements definition, lead solutions discussion, solution review and planning best practices to solve tough problems
- Facilitate Program Increment (PI), sprint planning and daily stand-ups
- Perform deliverable reviews against acceptance criteria
- Ensure CoE standards, best practices, toll gates and controls are automated, implemented and followed using platform capabilities
- Oversee the implementation team and solution, which is managing E2E delivery and be the client SPOC
- **Qualification**:

- Bachelor in Engineering/ B.E /B. Tech, MBA or required equivalent. Master’s degree is preferred but not mandatory
- Green/Black Belt in Six Sigma is an added advantage