Field Executive
2 days ago
**About the Role**
For one of the Largest Auto Aftermarket Companies in the World, we are looking for a self-starter Field Support Executive to deliver the desired customer service experience by periodically visiting to a select target audience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. No Direct Sales are Involved, but any coming from your efforts get you an Incentive.
**What Do We Expect**
- Have a Valid Drivers Licence & a Two Wheeler + 5G/4G Smartphone.
- Must have Proper Knowledge about his assigned Local Area.
- Knowledge of Spoken and Written English.
- Willing to Travel to Customer in an Assigned Territory (City / Towns).
- Self-motivated & able to work independently with mínimal supervision.
- Some experience in field service / visits would be added advantage.
**What Would You Be Doing**
- Periodically Visit Customers In Assigned Area / City, following all company’s filed procedures and protocols.
- Perform Assigned Tasks During the Visit and Update in Reporting APP.
- Act as the Primary Point of Contact to Customers, Identify & understand their concerns & problems.
- Handhold & Guide Customers of Various Offers and Promotions from time to time for effective engagement.
- Comprehend customer requirements and make appropriate recommendations/briefings.
- Build positive Relationships & Brand Recall / Engagement with customers
**Salary**: ₹200,000.00 - ₹250,000.00 per year
Schedule:
- Day shift
Application Question(s):
- Do you own a two wheeler?
- Do you have Driving License?
Work Location: In person
**Speak with the employer**
+91 9041098504
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