Front Desk Receptionist

5 days ago

Lucknow Uttar Pradesh, India Swastik Multi Trade Pvt. Ltd. Full time

**Job Overview**:
**Responsibilities**:

- **Welcoming and Greeting**:

- Warmly welcome clients, visitors, and staff to the office.
- Professionally answer and direct phone calls, taking messages when necessary.
- **Customer Service**:

- Provide outstanding customer service by addressing inquiries and requests in a timely and courteous manner.
- Assist clients with general information and direct them to the appropriate resources.
- **Administrative Support**:

- Manage and maintain the reception area, ensuring it is clean and organized.
- Handle incoming and outgoing mail and packages.
- Assist with scheduling appointments and managing office calendars.
- **Collaboration**:

- Work closely with real estate agents and other team members to coordinate administrative tasks.
- Collaborate with various departments to facilitate smooth office operations.

**Qualifications**:

- Graduate or diploma; additional education is a plus.
- Proven experience in a customer service or administrative role.
- Familiarity with real estate industry practices and terminology is advantageous.
- Proficient in using office equipment, including multi-line phone systems.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office (Word, Excel, Outlook) and basic computer skills.

**Attributes**:

- Professional and friendly demeanor.
- Punctual and reliable.
- Problem-solving skills.
- Ability to handle challenging situations with poise.
- Team player with a positive attitude.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹14,000.00 per month

Schedule:

- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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