Customer Service Assistant

1 week ago


CBD Belapur Navi Mumbai Maharashtra, India VictaMan Services Private Limited Full time

**DBS Mintek Pvt Ltd**

**Job Title: Customer Support Associate**

**Location: Arihant Aura B-Tower, 6th Floor, OfficeBing, Opposite to Turbhe Railway Station,**

**Thane - Belapur Rd, Turbhe, Navi Mumbai, Maharashtra, 400705**

DBS Mintek Pvt Ltd is seeking enthusiastic and skilled Customer Support Associates to join

our team. This role involves a mix of mail drafting and Excel tasks, along with voice process

interactions, in a corporate setting.

**Responsibilities**:

- Maintain and manage data using Microsoft Excel.
- Ensure customer satisfaction by providing effective solutions and a positive experience.
- Collaborate with team members to achieve better results and maintain service level

standards.
- Adhere to company policies and procedures during interactions and data handling.

**Qualifications**:

- Minimum educational qualification: Higher Secondary Certificate (HSC) or above.
- Proficiency in Hindi, Marathi, and English (compulsory).
- Strong skills in MS Excel and mail handling are essential.

**Skills Required**:

- Excellent written and verbal communication skills.
- Ability to multitask and manage time effectively.
- High attention to detail and precision in data management.
- Problem-solving skills and ability to work under pressure.
- Customer-oriented approach with a capability to handle queries diplomatically.

**Employment Type**:
Full-time, domestic voice process

Work Hours:
Shift Timing: 10 AM to 7 PM

Week off: Sunday

Pay: ₹14,000.00 - ₹19,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- CBD Belapur, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 8638244495


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