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Telesales Agent- Insurance Process

3 weeks ago

Bengaluru Karnataka, India Quest business solutions Full time

As a Telesales Executive, your primary responsibility will be to connect with potential customers **via phone calls and educate them about our insurance products**. You will play a pivotal role in building relationships with customer, assessing their insurance needs, and providing tailored insurance solutions.

**Key Responsibilities**:
**Conduct Outbound & Inbound Sales Calls**:

- Initiate and handle outbound calls to prospective and existing customers.
- Present and sell insurance products and services to potential clients.

**Identify Customer Needs**:

- Understand customer needs and recommend suitable insurance products.
- Provide detailed information about the features and benefits of insurance policies.

**Achieve Sales Targets**:

- Meet and exceed daily, weekly, and monthly sales targets.
- Follow up on leads and convert them into sales.

**Maintain Customer Relationships**:

- Build and maintain positive relationships with customers.
- Handle customer inquiries and provide solutions promptly.

**Record Keeping**:

- Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system.
- Ensure all customer information is captured correctly and confidentially.

**Compliance and Training**:

- Adhere to all regulatory and compliance standards related to insurance sales.
- Participate in training sessions to stay updated on new products, services, and sales techniques.

**Qualifications**:

- Minimum qualification 10th & 12th Graduation
- Experience in telesales, preferably in the insurance sector.
- Excellent communication and interpersonal skills.
- Ability to explain complex information in a clear and understandable manner.
- Strong negotiation and persuasion skills.
- Knowledge of insurance products and services is a plus.
- Proficiency in using CRM software and other sales tools.

**Benefits**:

- **PF, ESI, Group Medical Insurance.**:

- **Competitive salary and Incentive structure.**:

- Training and professional development opportunities.
- Supportive and collaborative work environments.
- Opportunities for career advancement within the insurance & Sales sector.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹36,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person