
Customer Support Executive Intern
2 weeks ago
Manage the incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹6,000.00 per month
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Bachelor's (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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