
Operations Executive
3 days ago
**Job description for Operation**
**Responsibilities**:
- Provide accurate information about rental options, including vehicle availability, pricing, and rental policies.
- Respond promptly to customer inquiries and address any concerns or issues related to reservations.
- Process rental bookings accurately and efficiently using the company’s reservation system.
- Coordinate with other departments, such as the supply team, to ensure the availability of vehicles for reservation.
- Maintain records of reservation transactions and customer interactions in the company database.
- Follow up with customers to confirm reservations and provide relevant details before rental pickup.
- Assist with resolving any disputes or discrepancies related to rental reservations.
- Collaborate with the follow-up team to continuously improve the reservation process and enhance customer satisfaction
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Logistic Operations: 1 year (preferred)
- Customer support: 1 year (preferred)
**Location**:
- Vashi, Navi Mumbai, Maharashtra (preferred)
Shift availability:
- Night Shift (required)
- Day Shift (required)
Work Location: In person
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