International Voice Process

1 day ago

Mumbai, India Simplyfyd Solutions Full time

**We are Hiring for International Voice Process**

**Designation : - Senior Analyst**

**Experience : - 1 - 3 Years**

**Location : - Airoli, Mumbai**

**Job Description : -**

The Senior Analyst is responsible for managing and ensuring that the service level agreements for various programs are met.

**Main Responsibilities : -**

*Manage the call\Chat volume, daily attendance and program break schedules

*Assist with creation if metrics and targets for services

*Work closely with the operations team to analyze and help improve their delivery processes

*Generate ideas for process and service improvement planning

*Produce daily, biweekly and monthly internal reports

*Assist with projects and other duties as requested or assigned.

**Skills**

*Must have Microsoft Excel skills

*Ability to create reports in Excel and forecast results

*Attention to detail and high level of accuracy

*Ability to multi-task, focus and complete reports for extended periods of time

*Previous call center experience required

*Previous Work Force Management experience required

**Job Types**: Permanent, Full-time

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 1 year (preferred)
- International BPO: 2 years (preferred)

**Speak with the employer**
+91 9081058786

  • International Voice Process

    5 days ago

    Ghansoli, Navi Mumbai, Maharashtra, India Atreus International Full time

    Job Role : Customer Service Executive Experience : Minimum 1 year international Voice experience mandatory Qualification : HSC/Graduate Shift Timing: AUS Shift 3:30 AM to 12:30 PM OR 4:30 AM to 1:30 PM US Shift 5:30 PM to 5:30 AM OR 6:30 PM to 6:30 AM Working Days : 5 Week Offs : Sat/Sun fixed Location : Ghansoli **Salary**: Up to ₹22,000.00 per...

  • International Voice Process

    2 weeks ago

    Mumbai, India Harjai Computers pvt Ltd Full time

    Urgent Opening for International Voice Process Executive Exp - 1 to 3yrs Comfortable to work in US Shift (6.30 PM-3.30 AM) International Voice Process Experience is Mandatory CTC + Night Shift Allowances + Incentives Location: Mumbai (Andheri) Pick & Drop Facility provided Pick & Drop Western Line (Borivali) Central Line (Thane) Harbour Line...

  • International Voice Process

    5 days ago

    Mumbai, India Global We Source Full time

    **JOB ROLE: INTERNATIONAL VOICE PROCESS** **LOCATION: Mumbai (Multiple Locations)** **REQUIREMENTS**: - **IMMEDIATE JOINERS ONLY**: - **MUMBAI CANDIDATES ONLY**: - Excellent Communication Skills - **FULLY VACCINATED**: - **STRICT BACKGROUND VERIFICATION for all EMPLOYMENT & EDUCATIONAL DOCUMENTS** **EXPERIENCE**: - **MINIMUM 6 MONTHS CUSTOMER SUPPORT...

  • International Voice Process

    2 weeks ago

    Mumbai, India Trigent Software Pvt Ltd Full time

    Experience : 1 to 3 years into International Voice Process CTC : 40K Per Month Location : Mumbai (Vikhroli) Two ways cab facilities available MNC Client **Job Type**: Contractual / Temporary Contract length: 6 months **Salary**: Up to ₹40,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Evening...

  • International Voice Process

    2 weeks ago

    Mumbai, India Tech Mahindra Limited Full time

    **We are hiring for Customer Service Representative (Australian Process)** Looking for someone who can join us on immediate basis **Responsibilities**: **Should possess excellent Voice English Communication skills.** - Ability to handle difficult or irate customers effectively - Ability to set expectations and deliver information in a positive and...

  • International voice process

    7 days ago

    Mumbai, Maharashtra, India Tech Mahindra Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    TECH MAHINDRA - HIRING FOR VOICE ProcessKey Responsibilities:Voice ProcessProvide excellent customer service to clients across different time zonesResolve customer queries effectively and efficientlyDemonstrate strong communication and interpersonal skillsLOCATION: MumbaiNOTE- ONLY MUMBAI CANDIDATES CAN APPLYEligibility:- Graduate/Undergraduate...

  • International Voice Process

    7 days ago

    Mumbai, India Humaniquee Full time

    Mandatory 6 months International BPO experience Fluent communication **Salary**: ₹13,000.00 - ₹20,000.00 per month Schedule: - Night shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - International voice process: 1 year (preferred) Work Location: In...

  • international voice process

    3 days ago

    Airoli, Navi Mumbai, Maharashtra, India Career Camp Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: International Voice Process – Banking DomainLocation: Work from Home (Initial 6-8 weeks work from office for training)Shift: Night ShiftsEmployment Type: Full-timeExperience Required: Minimum 6 months in International BPO Voice ProcessEducation: Minimum 12th PassJoining: ImmediateJob DescriptionWe are hiring dynamic and customer-oriented...

  • International Voice Process

    1 day ago

    Navi Mumbai, Maharashtra, India Hunt Mantra Full time

    **International Voice Process** **Location: Thane, Maharashtra** **Shift Timings**: 6 PM to 3 AM (Fixed Night Shifts) **Off Days: Saturday & Sunday (Fixed Week Off)** **Salary Package: Upto 40,000/- IN HAND** **Benefits**: **-**WORK FROM HOME AFTER 60 DAYS* **-**UNCAPPED INCENTIVES* **-**NO TARGET NO SALES* **-**TRANSPORTATION PROVIDED* **- NO...

  • International Voice Process

    2 weeks ago

    Mumbai, Maharashtra, India Enhanceplus Consultants Full time

    International Voice Process For Mumbai Location only for Mumbai Office only Full time On site job Andheri ,malad, thane Excellent English Communication Interact with international customers through voice Salary - 20,000 to 32,000 5 days working rotational shifts Night including cab provided by company **Job Types**: Full-time, Permanent Pay:...