Punjabi Expert

**Urgent Opening - Punjabi International BPO (Voice Process)**
**Location**: Airoli
**Shift**: Rotational (including night shifts)
**Working Days**: 5 Days a Week
**Transport**: Company-Provided Cab Facility

We are hiring for a leading International BPO in Mumbai. This is an excellent opportunity for individuals looking to start or grow their career in the customer service industry with a global organization.

**Position**: Customer Support Executive - Voice Process
- Interact with international customers via voice calls
- Resolve queries and provide accurate information
- Ensure a high level of customer satisfaction
- Follow communication procedures, guidelines, and policies

**Eligibility Criteria**:

- HSC (12th pass) with minimum 6 months of BPO experience
- Ability to read, write and speak PUNJABI
- Excellent spoken English communication is mandatory
- Willingness to work in rotational shifts including nights

**Benefits**:

- Fixed 5-day work week
- Night shift allowance (as applicable)
- Cab facility provided by the company
- Professional work environment with growth opportunities

**Note**: Immediate joiners will be preferred.

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Application Question(s):

- what are your monthly salary expectations ?
- what is your current in hand salary (per month)?

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)

**Location**:

- Navi Mumbai, Maharashtra (required)

Shift availability:

- Night Shift (preferred)
- Overnight Shift (preferred)

Willingness to travel:

- 100% (preferred)

Work Location: In person