L1 Application Support

Supporting and resolving high-priority issues (P1/P2) and escalations, ensuring quick and effective resolution. - Facilitating communication and outage management, ensuring stakeholders are updated promptly. - Collaborating with L2 resources to obtain root cause analysis (RCA) for P1 and P2 issues. - Updating knowledge transfer (KT) documentation for new...

Senior Hosting Product Specialist This role offers the opportunity to participate in our 24x7 support team and monitor the stability of our hosting products using various internal tools. Key responsibilities include L1/L2 support ownership, incident response, troubleshooting, and effective communication on tickets and phone calls. Requirements Experience:...

We are seeking a motivated and customer-focused Mac Support Engineer with 1 year of hands-on experience supporting macOS systems in a professional environment. The ideal candidate should have a solid understanding of Apple hardware and software, a proactive approach to troubleshooting, and excellent communication skills. Key Responsibilities: • Provide...

Our organization is seeking a highly skilled Senior Application Support Engineer to join its team. This role requires at least 5 years of experience in application support with expertise in PHP.Key Responsibilities:Provide comprehensive end-to-end support for applications built on .NET or PHP platforms.Identify and resolve complex application, database, and...

The Opportunity:Under limited supervision, provide advice and support on a range of products using their technical resources along with sales skills. May assist in preparing product documentation. Demonstrate how to use new products and/or services.Avantor is looking for a Sales Application Support Specialist. The associate will be responsible for providing...

Locations: Coimbatore Job Description: COB OSC PIC-1 Replacement 1. Work closely with the Operations Support Centre (OSC) team to ensure the smooth functioning of the Critical Operations Bridge (COB) activities. 2. Act as the point of contact for all COB related issues and escalations, and ensure timely resolution of incidents. 3. Coordinate with the...

Handling first level resolution using the Standard operating documents - Good knowledge about SQL and ready to learn on project required skills - Good Communication - English (Spoken) and Hindi (Spoken) - Client Interaction and Ability to handle Multi-task - Ticket Registrations and Monthly Report Handling - Ready to work on Flexible shifts - 10/6...

About this Role:Key Responsibilities Include:Develop, maintain and support IAS, IBS+, IBBR and IBPS billing applicationsTroubleshoot and resolve application issues in a timely mannerWrite and optimize code in IBM Informix 4GL, Java, C#, VB.NET and Shell scriptingRequirements:Technical Skills:IBM Informix 4GLJavaJasperC#VB.NETShell ScriptingExperience:6+...

Key Responsibilities: Provide advanced troubleshooting and resolution for OCI-related incidents. Manage and optimize OCI resources including compute, storage, networking,and databases. Implement and maintain monitoring, alerting, and automation tools. Collaborate with L3 and engineering teams for root cause analysis andproblem resolution....

Key Responsibilities:  Provide advanced troubleshooting and resolution for OCI-related incidents.  Manage and optimize OCI resources including compute, storage, networking, and databases.  Implement and maintain monitoring, alerting, and automation tools.  Collaborate with L3 and engineering teams for root cause analysis and problem resolution....