Groww: Customer Success Executive

1 week ago

Andheri Mumbai Maharashtra, India Groww Full time

**For further details please contact: 9740219707,
7795674886 (Talent Acquisition, Groww)**
**Note: Only Freshers can apply.**

**Job Responsibilities-**:

- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.

**Qualifications**:

- Good knowledge on Mutual funds, Stocks, and other financial products
- Must be fluent in English and Hindi

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: Up to ₹240,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- English (required)

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