IT Trainee

6 days ago

Bengaluru, India FIS Global Full time

**Position Type**:
Full time
**Type Of Hire**:
Associate Development Program (Full Time Hire)
**Education Desired**:
Bachelor of Computer Engineering
**Travel Percentage**:
0%
Are you curious, motivated, and forward-thinking? At FIS you will have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

ABOUT THE TEAM

❖ The Transfer Agency is a division responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients.

❖ At FIS we provide service to clients via various channels like Transaction processing, Calls, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping.

WHAT YOU WILL BE DOING

❖ Verifying and inputting customer requests to ensure information is correct and in good order and takes appropriate action.

❖ Manage client calls to obtain information which in not in good order or needs any additional confirmation

❖ Making courtesy calls to the clients upon their request, once their submitted work request is completed

❖ Maintain high level of professionalism during calls and focus on positive voice of customers

❖ Performing quality control activities to ensure quality standards are met.

❖ Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality

❖ Adhering to all fund/company policies and regulatory controls/requirement ❖ Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service

❖ Guiding/mentoring peers on less complex processes

WHAT YOU BRING

❖ Excellent customer service skills that build high levels of customer satisfaction

❖ Strong phone, verbal, and written communication skills, along with active listening

❖ Customer focus and adaptability to different personality types

❖ Demonstrates effective people skills and sensitivities when dealing with others

❖ Prior calling experience to international (preferably) or domestic clients

❖ Ability to work both independently and in a team environment

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

pridepass

  • NET Trainee

    3 weeks ago

    Bengaluru, India Fortunesoft It Innovations Full time

    We are hiring .NET Trainees with prior training or academic project experience in .NET. Fresh graduates will learn C#, ASP.NET, MVC, SQL, and gain hands-on project exposure in a collaborative, growth-oriented environment.

  • NET Trainee

    3 days ago

    Bengaluru, Karnataka, India Fortunesoft It Innovations Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are hiring .NET Trainees with prior training or academic project experience in .NET. Fresh graduates will learn C#, ASP.NET, MVC, SQL, and gain hands-on project exposure in a collaborative, growth-oriented environment.

  • Trainee - SAP Ps

    1 week ago

    Bengaluru, India BIG IT JOBS Full time

    Full time - Bangalore, Karnataka, India **Job Detail**: *** - Experience - 0 - 0.6 years *** Our SAP service line is currently looking for industry-leading **SAP PS** professionals with hands-on experience to work as a **Trainee**. You are required to have skills in the following areas: - Six (6) months of training or certification in SAP. - Must have...

  • Graphic Designer – Trainee

    2 weeks ago

    Bengaluru, Karnataka, India Hival IT Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Graphic Designer – TraineeLocation: [Bangalore | Industry: Education / DesignKey Responsibilities:Assist in designing social media posts, brochures, banners, and marketing creatives.Support in photo editing, video editing, and multimedia content creation.Maintain brand consistency across all designs.Work closely with senior designers and marketing team on...

  • Trainee - Cloud Sales

    2 weeks ago

    Bengaluru, Karnataka, India Econz IT Services Private Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Role overviewWe are looking for enthusiastic and ambitious freshers to join our Sales team as Trainee - Cloud Sales. The role offers an excellent opportunity to gain hands-on experience in solution selling, client relationship management, and sales processes for SaaS and Cloud services.Key Responsibilities:Support the sales team in lead generation,...

  • Trainee - Cloud Tech

    2 weeks ago

    Bengaluru, Karnataka, India Econz IT Services Private Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role overviewWe are seeking highly motivated and passionate freshers to join our Technology team as Trainee – Cloud Tech. The role provides hands-on exposure to cloud technology, deployment, support, and client solutions. You will work closely with senior engineers to learn, assist, and gradually take ownership of tasks in technical projects.Key...

  • Digital Marketing Trainee

    6 days ago

    Bengaluru, Karnataka, India Fortunesoft IT Innovations Pvt Ltd Full time

    Job Description: SEO/Digital Marketing - Trainee Roles and Responsibilities - Driving SEO activities on page and off page. - Keyword research using various tools, generating reports & analyses of performance - Google Analytics and Web Analytics - Stay abreast of emerging digital marketing trends, and new technologies. Skills Required - Excellent...

  • Business Development Trainee – IT Sales

    2 weeks ago

    Bengaluru, Karnataka, India LucidPlus IT Solutions LLP Full time ₹ 14,40,000 - ₹ 28,80,000 per year

    About the RoleWe are looking for ambitious, self-driven individuals to join our IT Sales team in Bangalore. This is an exciting opportunity to gain hands-on experience in client engagement, lead generation, and business development in the technology sector. You will work closely with experienced sales professionals and contribute to growing our client base...

  • Angular Trainer

    1 week ago

    Bengaluru, India Nextwebi IT solutions Full time

    Their role involves a wide range of responsibilities, including: Developing and creating course materials that cover Angular topics such as components, services, directives, templates, and more. Assessing trainees' understanding of Angular concepts and evaluating their performance through quizzes, tests, and projects. Staying up to date with the latest...

  • Business Development Executive

    3 weeks ago

    Bengaluru, India Varathra It Technologies Full time

    Role & responsibilities This is a full-time Sales Executive, located in Bangalore Urban district. The Sales Executive will be responsible for promoting and selling our products and services, developing sales strategies, and maintaining customer relationships. Day-to-day tasks include identifying potential customers, providing excellent customer service,...