Back Office Assistant

Sales & Operations Analyst

**Job Type**:Full Time

**Job Location**:Rajkot

**Preferred Experience**:2-3 Years

Innovative Engineering Products Pvt. Ltd. (IEPPL) is a leading industrial products and services supplier in India. We are an ISO 9001:2015 organization, certified by TUV Rheinland (India) Pvt. Ltd for our Quality management systems. IEPPL is associated with various well known and globally reputed principals to service the productivity & safety needs of various industries.

**Job Type**: Full Time
**Job Code**: IEPPL/SOA/01
**Job Location**: Rajkot
**Designation**: Sales Operations Analyst
**Preferred Experience**: 1-3 Sales Operations
**Preferred Education**: MBA Marketing or Finance

**Job Accountabilities of Sales & Operations Analyst**
- **Sales Targets Alignment**_
- Collaborate with Sales Executives to discuss and align individual sales targets.
- Facilitate discussions to ensure clarity and commitment to set targets.
- **Annual Business Plan (ABP) Preparation**_
- Work closely with Sales Executives to prepare detailed Annual Business Plans.
- Ensure ABPs align with overall company objectives and strategies.
- Obtain employee sign-off on finalized ABPs.
- **Continuous Monitoring**_
- Establish a robust system for continuous monitoring of ABPs.
- Regularly review and assess each aspect of the plan to ensure alignment with monthly and quarterly targets.
- Discuss with employees and management in case of any deviations from the plan.
- **Support and Coordination Meetings**_
- Organize regular meetings to support Sales Executives in achieving their targets.
- Facilitate coordination between Sales, Backend, and Logistics teams to address challenges and provide necessary support.
- **Sales Incentive Calculation and Analysis**_
- Calculate and analyze sales incentives on a monthly, quarterly, and annual basis.
- Ensure accuracy in incentive calculations as per company policies.
- Discuss incentive details with employees, providing insights into deductions and recognizing positive achievements.
- **ISO Audit Requirements Monitoring**_
- Continuously monitor ISO audit requirements.
- Hold daily and weekly meetings to ensure the smooth processing of ISO audits.
- Collaborate with relevant departments to address any issues or deviations from ISO standards.

**Responsibilities**:
**Documentation**:

- Prepare and circulate Minutes of Meetings (MOM) and regularly follow up on action items.
- Maintain documentation for inventory reduction projects.

**Data Management**:

- Maintain the Customer Master Data Sheet.
- Prepare and update sales data for distribution to Sales Executives as per their requirements.

**Key Performance Indicators (KPI) and MIS**:

- Prepare and maintain KPI and MIS sheets.
- Monitor and discuss KPIs and Key Result Areas (KRA) with Sales Executives.

**Performance Monitoring**:

- Continuously monitor each aspect of the Annual Business Plan for each employee.
- Ensure monthly and quarterly targets are met.
- Discuss deviations with employees and management.
- Hold regular meetings to ensure employees are supported by backend and logistics teams.

**Meeting Coordination**:

- Organize and coordinate Sales Review Meetings monthly, involving half a day for scheduling and Google Meet setup.
- Conduct monthly review meetings with HR and all departments.
- Discuss and align Sales Targets for each employee.
- Prepare and sign off Annual Business Plans (ABP) for each employee.

**Inventory and Outstanding Management**:

- Regular meetings with Sales Executives regarding non-moving inventory and outstanding payments exceeding 90 days

**Incentive Calculations**:

- Calculate sales incentives on a half-yearly basis.
- Admin incentive calculations on a yearly basis.
- Monthly incentive calculation for specific individuals.
- Continuously monitor and analyze sales incentives on a monthly, quarterly, and annual basis.
- Ensure incentives are calculated per policies and discuss deductions while rewarding positive achievements.

**ISO Compliance**:

- Conduct ISO audits and ensure compliance with ISO standards.
- Maintain ISO documents, including Management Review Meeting records, contextual analysis reviews, and Customer Service feedback forms.
- Continuously monitor ISO Audit requirements and hold daily and weekly meetings to ensure smooth processing.

**Skill Requirements**:

- Bachelor’s degree in Business Administration or a related field.
- Proven experience in ISO compliance, data management, and incentive calculations.
- Proficiency in Microsoft Excel and Tally ERP.
- Strong analytical and organizational skills.
- Excellent communication skills.
- Ability to work independently and collaboratively in a team environment.
- Sales Target Alignment, Annual Business Plan Preparation, and Monitoring.

If you meet the above requirements and are interested in this challenging position, please submit your resume and a cover letter explaining your suitability for the role. We look forward to welcom