Executive - Customer Support

1 day ago

Jaipur Rajasthan, India The Wooden Street Furnitures Full time

**Job Information**:
Job Type
- Full time

Work Experience
- 0-9 years

Industry
- E-Commerce Furniture

Date Opened
- 12/09/2024

State/Province
- Rajasthan

City
- Jaipur

Zip/Postal Code
- 302003

Country
- India
- **Customer Support**
- ** Handle Inbound/Outbound Calls & Chats**: Provide prompt and professional support to customers via phone and chat.
- ** Effective Issue Resolution**: Identify customer needs, resolve queries, and ensure customer satisfaction.
- ** Post-Sales Support**: Address post-purchase queries and provide end-to-end assistance for a seamless experience.
- **
Customer Relationship Management**
- ** Build Trust & Relationships**: Establish strong relationships with customers through effective, open, and interactive communication.
- ** Customer Interaction Records**: Maintain accurate records of customer interactions, inquiries, complaints, and resolutions.
- **
Issue Escalation**
- ** Escalate Unresolved Issues**: Refer unresolved issues or special requests to designated departments for further assistance.
- ** Feedback & Follow-up**: Ensure customers receive timely updates on their queries and escalations.

**Requirements**:

- ** Communication**: Excellent verbal and written communication skills.
- ** Problem-Solving**: Ability to think critically and resolve issues efficiently.
- ** Time Management**: Ability to handle multiple queries at once while ensuring quality service.
- ** Tech-Savvy**: Proficiency in using customer support software, CRM tools, and live chat platforms.

  • Customer Support Executive

    4 weeks ago

    Jaipur, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer support executive

    3 weeks ago

    Jaipur, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    4 weeks ago

    Jaipur, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    4 weeks ago

    Jaipur, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    4 weeks ago

    Jaipur, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    1 day ago

    Jaipur, Rajasthan, India Vishal Consultants Full time

    **Vishal Consultants** **Exp **:Fresher & Experience both can apply **Salary **:Best in in **Location **:Indore, Jaipur Posted **:0 days ago** Openings **:20** Requirement for customer support executive,who can handle calls from customers or clients and provide them with a solution to their queries and giving a resolution to the customers or clients. No...

  • Customer Support Executive

    2 weeks ago

    Jaipur, Rajasthan, India VisionaryHire Full time

    **Start Your Career in Customer Support - Join Our Team in Jaipur!** We're looking for passionate individuals to join us as Customer Support Executives at our Jagatpura, Jaipur office. Whether you're a fresher or have up to a year of experience, this is your opportunity to build a solid foundation in customer service with a growing organization. **What...

  • Customer Support Executive

    1 day ago

    Jaipur, Rajasthan, India VisionaryHire Full time

    **Launch Your Career in Customer Support - Join Our Team in Jaipur** We're looking for enthusiastic **Customer Support Executives** (Freshers & Experienced up to 1 year) to join our growing team in **Jagatpura, Jaipur**. This is a great opportunity to start or advance your career in customer service with a full-time, in-office role offering competitive pay...

  • Customer Support Executive

    2 weeks ago

    Jaipur, Rajasthan, India Suncrypto Full time

    **Customer Support Executive (Voice and Chat Process )** **Blended Process** Preferred (English ) Salary 12,000-21,000 CTC per month Job type Full-time experienced (0-0.6)/ Freshers can also apply English (required) Roles and responsibilities: - Provide accurate information about products, services, pricing, and promotions. - Assist customers with...

  • Customer Support Executive

    2 weeks ago

    Jaipur, Rajasthan, India Suncrypto Full time

    **Customer Support Executive (Voice and Chat Process )** **Blended Process** Preferred (English ) Salary 13,000-21,000 CTC per month Job type Full-time experienced (0-0.6)/ Freshers can also apply English (required) Roles and responsibilities: - Provide accurate information about products, services, pricing, and promotions. - Assist customers with...