Collection Executive

8 hours ago

Madhapur Hyderabad Telangana, India Patel Enterprises Full time

Job Title: Collection Executive

Location: Hyderabad, India

**Responsibilities**:

- Maintain accurate records of all collection activities, including payment commitments and follow-up actions.
- Resolve any customer billing disputes or discrepancies and ensure prompt resolution.
- Collaborate with the sales team and other departments to address any payment-related issues and facilitate the collection process.
- Monitor and track customer accounts to identify delinquent payments and take appropriate actions.
- Prepare regular reports on collection activities, outstanding balances, and payment trends.
- Ensure compliance with company policies and procedures, as well as applicable legal and regulatory requirements.
- Maintain professionalism and positive relationships with customers while collecting payments.

**Requirements**:

- High school diploma or equivalent; additional education in finance or related field is a plus.
- Proven experience in collections, accounts receivable, or a similar role.
- Strong verbal and written communication skills in English, Telugu and Hindi.
- Excellent negotiation and persuasion abilities.
- Ability to work independently and meet deadlines.
- Strong attention to detail and accuracy.
- Customer-oriented mindset with a focus on providing excellent service.
- Ability to handle sensitive and confidential information with integrity.

Preferred Qualifications:

- Prior experience in collections within the Hyderabad region.

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Collection: 1 year (preferred)

Willingness to travel:

- 100% (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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