Account Representative

9 hours ago

Pune Maharashtra, India amdocs Full time

**Job ID**:184419
**Required Travel**: Minimal
**Managerial - No**
**Location**:India
- Pune (Amdocs Site)**

**Who are we?**:
**In one sentence**:
**What will your job look like?**:

- Providing technical and process oversight for the creation of master archival elements- Perform element evaluation to determine best elements to use for re-mastering and restoration
- Develop, collaborate and execute projects within teams across the organization
- Own and develop the client relationship
- Work collaboratively with clients to ensure the smooth running of projects
- Work with other members of the client services feature team and operations to ensure that deadlines are met
- Liaise with cross functional teams regularly to track any orders on hold and maintain status of those orders where elements have been received
- Gather and assimilate client information
- Provide quotes and ensuring that purchase orders are obtained in a timely fashion
- Create and maintain multiple client orders
- Book and track projects using various content management systems
- Liaise with other Vubiquity departments to facilitate end-to-end workflows for client projects
- Always look to improve operational efficiency and effectiveness via client feedback and KPIs
- Ensuring POs are gathered in a timely fashion to ensure stable cash flow

**All you need is...**:

- 5+ years industry related experience
- 5+ years customer management
- Effective problem solver able to assess and adapt to changing priorities and strategies
- A thorough knowledge of film, video and file elements, workflows and technologies
- Ability to work without supervision and handle heavy workload
- Ability to find solutions to complex problems

**Why you will love this job**:

- We are a company built on positive relationships and collaboration, and you will have the opportunity to build strong business relationships while being a Account Representative.
- You will manage multiple business relationships and collaborate with people from both corporate and field.
- This is an opportunity to work independently, in a fast-paced environment, and lead projects.
- You will work with major studios, networks and streaming platforms and their content
- You will be at the forefront of a rapidly expanding and changing streaming environment

**Vubiquity, an Amdocs Company, is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce**

**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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