Guest Relations Executive

5 days ago


Tiruchchirappalli, India HappyJobs Full time

We are recruiting
**Guest Relations Executive** for a pan India 4 star category hotel.

Job Location - Trichy.

**Responsibilities:

- **
- Organize, confirm and process guest check-ins/ check-outs and adapt for any changes.
- Secure payment, verifying and adjusting billing as needed.
- Provide guests with room and hotel information, directions, amenities and local interests.
- Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff.
- Complete cashier and closing reports, counting the bank at the end of each shift securely.
- Accept and record wake-up calls, delivering to the right department.
- Communicate any emergency, lost item or theft to proper security staff and/or authorities.
- Keep contingency lists in case of emergency and communicate any necessary messages.

**Requirements**:

- Diploma/Graduate Female.
- 1+ years experience in guest service.
- Flair towards guest service.
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude.
- An outgoing personality.

**Job Information**:
Work Experience

**1-3 years**
***

Industry

**Hotels and Lodging**
***

City

**Tiruchirappalli**
***

Province

**Tamil Nadu**
***

Country

**India**
***

Postal Code

**620001



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