Customer Delight Executive

3 days ago


Dharampeth Nagpur Maharashtra, India Xpand Life Private Limited Full time

**Job Title**: Customer Delight Executive
**Location**: Nagpur
**Company**: Licksters - The Popsicle Brand
**Employment Type**: Full-Time / Part-Time

**About the Role**:
**Key Responsibilities**:

- Greet customers warmly and guide them through our menu of handcrafted popsicles and desserts.
- Suggest flavours based on customer preferences and popular picks.
- Offer tastings where applicable to help guests discover new favourites.
- Ensure the store is clean, presentable, and stocked at all times.
- Handle orders efficiently and manage billing at the counter.
- Assist with store-level promotional activities and campaigns.
- Collect customer feedback and share insights with the team.
- Create a fun, welcoming, and memorable in-store experience for all visitors.
- Maintain hygiene and food safety standards as per company policy.

**What We’re Looking For**:

- Strong communication skills with a warm, approachable personality.
- Prior experience in hospitality, QSR, or café service is preferred but not mandatory.
- Passion for desserts, food presentation, and customer service.
- Willingness to learn about products, ingredients, and flavour pairings.
- Ability to work on weekends, holidays, and peak hours.
- A team player who thrives in a fast-paced, high-energy environment.

**Why Join Licksters?**
- Be part of a young, fun, and fast-growing Indian dessert brand.
- Receive hands-on training in service, product knowledge, and hospitality.
- Enjoy an energetic and positive workplace with opportunities for growth.
- Employee discounts and performance-based incentives.

Pay: ₹12,500.00 - ₹18,500.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Evening shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9686005440
Application Deadline: 25/06/2025
Expected Start Date: 19/06/2025



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