Customer Support Associate

1 week ago

Madhapur Hyderabad Telangana, India 8 Views Full time

**JOB DESCRIPTION**

**ROLE AND RESPONSIBILITIES**
- Handle an average of 120 calls per day, managing both outbound and inbound calls.
- Dial-up warm leads provided by the marketing team.
- Conduct initial conversations with potential customers to understand their needs and qualify them further.
- Gather relevant information about potential customers' requirements, budget, timeline, and decision-making process.
- Deliver scripted pitches to customers while adapting them to individual preferences.
- Collaborate closely with the sales team to ensure seamless handover of qualified leads.
- Maintain accurate records of all interactions and lead qualification activities in the CRM system.

**QUALIFICATIONS**
- Excellent verbal and written communication skills.
- Proficiency in English, Hindi, and Telugu languages.
- Capacity to make 130-150 calls per day.
- Willingness to work a 6-day week schedule, which includes Saturdays and Sundays, with one week off during weekdays.
- Ability to effectively engage and interact with customers.
- Ability to multi-task, organize, and prioritize work
- Minimum of 6 months to 2 years of experience in Customer Support, Inside Sales, Tele-calling, Tele sales, Customer Service, BPO, Sales, or a related field.
- Familiarity with CRM software for managing customer interactions is a plus.

**PERKS AND BENEFITS**
- SIM Card (Postpaid)
- Health insurance
- Free Snacks & Beverages
- Paid Leaves

Pay: ₹250,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9133165188
Expected Start Date: 20/12/2024

  • Customer Support Associate

    17 hours ago

    Madhapur, Hyderabad, Telangana, India Seven Geomax Full time

    Phone Pe : Job Location - Hyderabad ( Hi-Tec City) - **Mode of Work : Work from Office**: - **ON Roll: Associate/ Sr. Associate customer Support**: - **Salary : 2.4 for fresher and 3.5 for minimum with 1 year of experience.**: - Working days: 6 with 1 day rotational off - Shift Time: 9 AM to 9 PM - Preferred Languages: English( Mandatory), Malayalam,...

  • Customer Support Specialist

    3 weeks ago

    Hyderabad, India Customer Support Full time

    1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...

  • Customer Support Specialist

    3 weeks ago

    Hyderabad, India Customer Support Full time

    1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...

  • Product Support Executive/Customer Support Associate

    6 days ago

    Madhapur, Hyderabad, Telangana, India Gravity Cybertech Pvt Ltd Full time ₹ 2,40,000 - ₹ 4,50,000 per year

    Greetings from Gravity CybertechWe have immediate openings for Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for Nightshift-Hyderabad Location(Work from Office)..Note:- No cab facility is provided.Interested candidates can attend the interview share their profile at and can also reach at Required Skills:3 -5 years...

  • Customer Support Associate

    2 weeks ago

    Hyderabad, Telangana, India Avidbots Full time

    Overview: Avidbots India Pvt Ltd is seeking a dedicated and enthusiastic Customer Support Associate to join our Remote Assistance Process team. As a Customer Support Associate, you will be responsible for assisting our robots remotely and ensuring they efficiently clean our customers' areas. This is an excellent opportunity for recent graduates who are...

  • Customer Support Associate

    17 hours ago

    Hyderabad, Telangana, India AamdhanE Full time

    Hiring for Customer Support Associate Grads or Under Grads Good Communication Skills Freshers or Experience 0-6 month's are eligible Day shifts Pay: ₹14,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Work Location: In person

  • Customer Support Representative

    2 days ago

    Madhapur, Hyderabad, Telangana, India JVW Technologies Full time

    **We are hiring for Customer Support Executive - International Voice Process** **Location: Madhapur / Bahadurpalli** **Job Requirement**: - Provide customer support - Understand and resolve customer queries - Excellent communication skills in English (verbal and written) - Good customer handling skills - Should be comfortable working for Rotational shifts...

  • Customer Support Associate

    6 days ago

    Madhapur, Hyderabad, Telangana, India O3Hire Full time

    **Application Processing** **Admission Evaluation** - Assesses applicants&; eligibility for admission by issuing offer letters (conditional or unconditional) and acceptance letters through the electronic platform. **Data Entry** **Admissions Policy,Compliance &;Quality** - Stay updated with institutional policies, admission requirements, and industry best...

  • Customer Support Representative

    2 weeks ago

    Madhapur, Hyderabad, Telangana, India JVW Technologies Full time

    **Role: Customer Service Voice** - Handling customer queries Internet / telecom/ Basic Troubleshooting Concerns - Handle international customer calls to provide exceptional customer service. - Resolve customer queries related to products/services offered by the company. - Maintain accurate records of all interactions with customers using CRM software. -...

  • Customer Support Associate

    1 week ago

    Hyderabad, Telangana, India Conneqt Business Solutions Limited Full time

    **Job Title**: BPO Voice Process Associate **Location**: Ranigunj, Secunderabad **Job Type**: Full-Time, Permanent **Key Responsibilities**: - Handle inbound and outbound customer calls in a professional and efficient manner. - Provide accurate information regarding services, products, and solutions. - Resolve customer queries and concerns while...