Tele Caller Executive

1 week ago

Raipur Chhattisgarh, India Human connections Alliance LLP Full time

**Job Title: Telecaller Executive**

**Responsibilities**:

- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the sales team when needed
- Enter and update customer information in the database
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information

**Qualifications**:

- Proven experience as a Telecaller or similar customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent communication and interpersonal skills

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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