Customer Support Associate
4 days ago
**Job Title**: Customer Support Associate
**Location**: Hyderabad
**Responsibilities**:
- **Data Harvesting**:Collect, analyze, and manage customer data to drive decision-making and improve sales performance.
- **Product Demonstration**: Deliver engaging and informative product demos to potential clients, showcasing the benefits and features of our offerings.
- **Nurturing Webinar Leads**: Engage with leads generated from webinars, nurture relationships, and guide them through the sales funnel.
- **Customer Feedback Collection**: Regularly gather feedback from customers to improve products and customer experience.
- **Webinar Invitation Management**: Plan, manage, and send webinar invitations to targeted audiences ensuring a smooth registration process.
- **Sales CRM Management**: Update and maintain the CRM system to ensure accurate tracking of customer interactions and sales opportunities.
- **Collaboration with Sales Teams**: Work closely with sales and marketing teams to align strategies and achieve sales targets.
**Education and Skills Requirements**:
- Education: A Bachelor’s degree is compulsory.
- Language Proficiency: Must be proficient in English (both written and spoken).
- Strong interpersonal skills to nurture leads and handle customer feedback effectively.
- Ability to manage multiple tasks like data harvesting, CRM updates, and scheduling.
- Excellent organizational skills for handling webinars and demos.
- Tech-savvy with experience in CRM tools and webinar platforms.
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Morning shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
Application Question(s):
- Are Comfortable with Package of 20,00 - 25,000
**Education**:
- Bachelor's (preferred)
Work Location: In person
**Speak with the employer**
+91 7731052512
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