Pmts - Field Service Mobile

Job Category

Software Engineering

Job Details

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.

**We’re looking for an exceptional engineer to help shape the future of Salesforce’s mobile platform for frontline work. This role is more than coding - it’s about designing systems that scale to hundreds of thousands of mobile workers, guiding engineers toward excellence, and influencing architectural direction across continents.**

**As a PMTS, you’ll be a technical leader and hands-on contributor, working directly with senior architects, engineers, and product leaders across India, Israel, and North America. You’ll help drive the evolution of the Field Service Mobile app platform, Salesforce’s intelligent, offline-first mobile platform for field service and industry solutions.**

**The Opportunity**:
Every day, more than 300,000 mobile workers depend on our app to deliver service in unpredictable environments. We’re evolving that experience from manual and transactional to intelligent and guided - reducing cognitive load, automating routine work, and enabling workers to focus on the job at hand. This role is critical in that transformation.

**You’ll**:

- **Shape the technical direction for next-generation mobile experiences - offline-first, AI-powered, and deeply integrated with Salesforce.**
- **Design distributed systems that power reliable sync, low-latency data access, and intelligent on-device workflows.**
- **Collaborate across regional and functional boundaries to elevate engineering standards and system architecture.**
- **Mentor engineers, scale best practices, and influence how we design, build, and ship across teams.**

**What You’ll Do**:

- Lead architectural design across mobile, web, and backend systems - ensuring performance, reliability, and extensibility.
- Partner with the architecture team on cross-platform components such as the Data Cloud, AI services, and mobile frameworks.
- Deliver production-quality code in Kotlin, Swift, and/or modern web and backend technologies while driving system-level improvements.
- Guide scrum teams through complex design and implementation decisions.
- Influence and align stakeholders across India, Israel, and North America.
- Mentor engineers across teams, fostering a culture of technical excellence and learning.
- Balance innovation and pragmatism - knowing when to build for speed and when to build for scale.

**What We Look For**:
**Technical Mastery**
- Deep computer science fundamentals with a focus on distributed systems, data synchronization, and system design.
- Hands-on expertise in Kotlin, Swift, Java, or TypeScript, and exposure to backend technologies.
- Ability to design modular architectures and APIs that scale across products and teams.

**Leadership and Collaboration**
- Proven ability to influence technical direction across teams and geographies.
- Skilled at simplifying complex ideas and communicating them clearly to technical and non-technical audiences.
- Mentorship mindset - able to uplift others while driving clarity and execution.
- Experience navigating complex, matrixed environments within large enterprises.

**Mindset**
- Systems thinker who balances immediate delivery with long-term technical health.
- Passionate about building reliable, high-performance products that users trust in the field.
- Curious, data-driven, and comfortable operating with autonomy in ambiguous environments.
- Committed to continuous learning and raising the bar for the team.

**Why Join Us**:
You’ll join a high-impact team within Salesforce that builds the platform powering the world’s frontline workforce. Our vision - to turn the mobile device into an intelligent assistant for every worker - is bold, achievable, and backed by Salesforce’s scale.

You’ll collaborate with engineers, architects, and designers who care deeply about quality, reliability, and impact. You’ll work on complex challenges that matter, from optimizing sync pipelines to shaping the AI-driven experiences that define the next generation of field work.

What It’s Like to Work Here
- A culture that values technical excellence, trust, and collaboration.
- Freedom to explore new technologies and propose bold ideas.
- Opportunities to influence architecture at scale across multiple regions.
- Salesforce’s generous benefits, learning programs, and leadership development.
- 7 days of Volunteer Time Off (VTO) per y