Customer Care Executive
1 week ago
Job Description: Domestic Voice Process Agent (phonepe)
Key Responsibilities:
- Handle inbound and outbound calls to assist customers with their queries, complaints, or requests in a professional and polite manner.
- Provide accurate information about products, services, and policies to customers.
- Resolve customer issues efficiently, ensuring high levels of customer satisfaction.
- Maintain records of customer interactions and transactions, recording details of inquiries, complaints, and actions taken.
- Follow communication scripts and standard operating procedures to handle different types of calls.
- Escalate complex issues to supervisors or higher management as needed.
- Achieve daily/weekly/monthly targets and adhere to quality guidelines set by the company.
- Participate in team meetings and training sessions to improve performance and knowledge.
Qualifications and Skills:
- Graduate and Undergraduate both can apply.
- Excellent communication skills in Hindi and English.
- Good listening skills and the ability to empathize with customers.
- Basic computer knowledge and familiarity with CRM software.
- Ability to work in shifts, including weekends and holidays.
- Strong problem-solving skills and a positive attitude.
**Experience**:
- Salary upto 30k CTC
- 6 DAYS WORKING
- 24*7 Shift(Rotational for boys/Day for girls)
Pay: ₹25,000.00 - ₹30,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
-
Customer Care Executive
1 week ago
Gurugram, Haryana, India Insightner Full time**Company Description** Insightner Media is a premier provider of content-rich, informative business conferences located in Gurugram. We organize impactful business meetings, webinars, case studies, and expert-driven research to help our clients stay ahead of the competition. Our events bring together business leaders, entrepreneurs, government officials,...
-
Customer Care Executive
2 weeks ago
Gurugram, Haryana, India ANNY Full time**Job description** **Were Hiring: Customer Care Executive II Female Preferred only** **Location : Gurugram |** **Experience: 1-3 Years |** **Industry : Fashion & Lifestyle** **Qualification-Graduate** **About ANNY**: ANNY is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality...
-
Customer Care Executive
5 days ago
Gurugram, Haryana, India Kareer Hubb Full time**Hiring for Customer care Executive** - Day shifts - 5 Days working - Both side cabs - Location : Gurgaon **Undergraduate / Graduate / Fresher / Experienced anyone can apply** **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹35,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Provident Fund Schedule: - Day...
-
Customer Care Executive
1 week ago
Gurugram, Haryana, India SaintG Full time**Job Title**: Customer Care Executive **Job Type**: Full-Time **Responsibilities** - Provide support for **orders, returns & product information**. - Manage customer data using **Excel/Google Sheets**. - Coordinate with operations team for smooth order processing. - photoshop **Requirements**: - 1+ year experience in **customer support** (e-commerce...
-
Customer Care Executive
5 days ago
Gurugram, Haryana, India Al- fahad Full timeJob Title - Customer care executive **Responsibilities**: - Manage inbound and outbound calls in a timely manner. - Proper communication while handling the call. - Identify customers’ needs, clarify information, and provide solutions. - Handle customer complaints, provide appropriate solutions, and follow up. - Keep records of all conversations in our...
-
Customer Care Executive
1 week ago
Gurugram, Haryana, India Kareer Hubb Full time**Customer care executive** Salary upto 38k per month 5 Days working Both side cabs Rotational shifts Location : Gurgaon **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹38,000.00 per month **Benefits**: - Commuter assistance - Food provided - Health insurance - Paid time off - Provident Fund Schedule: - Rotational shift Supplemental...
-
Customer Care Executive
1 day ago
Gurugram, Haryana, India Easynxt Technologies Pvt. Ltd. Full time**Job Title**: Customer Care Executive **Experience**: Fresher to 6 Months **Location**: Gurgaon **Job Type**: Full-Time **Industry**: E-Commerce **Job Summary**: **Key Responsibilities**: - Handle inbound and outbound calls professionally and efficiently. - Respond to customer queries via chat and calls. - Provide accurate information and resolve...
-
Customer Care Executive
1 week ago
Gurugram, Haryana, India Vighnaharta Screening Pvt. Ltd. Full time**Job Title: Customer Care Executive (CCE)** **Location**: Gurugram **Shift**:Day Shift **Salary**: ₹18,000 - ₹22,000 (Without PF) **Language Must -** Panjabi and English We are seeking a Customer Care Executive to join our team in Gurugram. Strong communication skills, multitasking abilities, and a customer-focused approach are essential. Prior...
-
Customer Care Executive
5 days ago
Gurugram, Haryana, India Aegis Customer Support Services Private Limited Full time**Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...
-
Customer Care Executive
7 days ago
Gurugram, Haryana, India Maxicus Kochartech Full time. Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide superior Customer Experience on Video Call/Call. - Provide...