Service Advisor

1 week ago


Chinchwad Pune Maharashtra, India SAIBABA AUTOWORLD PVT. LTD. Full time

**Job Summary**:
**Key Responsibilities**:

- Greet customers and understand their vehicle issues and service needs.
- Prepare job cards and record customer complaints clearly.
- Provide cost and time estimates for the service.
- Coordinate with the workshop team to ensure timely and quality service.
- Update customers on work progress, additional repairs, and cost approvals.
- Conduct post-service follow-ups and ensure customer satisfaction.
- Handle customer queries and complaints professionally.
- Promote value-added services and AMC (Annual Maintenance Contracts).
- Maintain service records and assist in warranty claim processing.

**Requirements**:

- Minimum 1-3 years of experience in a similar role in a two-wheeler showroom/service center.
- Diploma/ITI in Automobile/Mechanical or any relevant field.
- Strong communication and interpersonal skills.
- Basic knowledge of two-wheeler systems and service procedures.
- Computer literacy and experience with DMS or service management software preferred.
- Customer-first attitude with problem-solving ability.

Pay: ₹18,000.63 - ₹25,868.54 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person

Expected Start Date: 20/06/2025


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