Call Centre Agent

**Job Description: Call Centre Agent** Rocket Learning (RL) is a high-growth ed-tech non-profit on the mission to catalyse early childhood education and community engagement in India. We work with the central government and state governments to impact over 1mn children. Established by a passionate founding group (IIT, IIM, HBS, Rochester, MBB, start-up...

**Designation: Customer Care Executive.** **CTC offered: 15000 to 19000 CTC (Based on the experience)** **Rotational shift (Female Day Shift) with Rotational Weekly Off.** **Inbound Voice Process.(No Targets easy Process)** **Languages Required: Averg English with Kannada /Telugu/Tamil/Marathi or Malayalam,hindi.** **Qualification Required: - Under...

As a seasoned Call Centre Manager, you will be responsible for overseeing the day-to-day operations of our call centre. This includes managing a team of call centre agents, supervising their performance, and providing guidance and support as needed.Key Responsibilities:Call Centre Management: Supervise and lead call centre operations to ensure efficiency and...

Iblinxsolutions is looking for world class sales and call centre professionals to join our Canadian work from home team and partner with the Clients in North America. - You are a seasoned sales and call centre professional, with a minimum of 2 years' call centre experience - You are a high achiever, with a record of top performance and a competitive sales...

Immediate Requirement for Calling Agent Officer / Tele Caller for a diagnostic centre in Bengaluru ( add-on Scans & Labs, Sarjapura road) Position - Calling Agent Officer / Tele Caller Department: Customer Care No of openings: 00 Qualification - PUC / Any Degree Experience: 2 to 7 Years Age: 22 to 35 Years Langueges: English, Kannada & Hindi Job...

JOB SPEC - CALL CENTER AGENTS JOB SUMMARY: The agent is primarily responsible for making or attending customer calls to sell products or services. They need to know how to communicate with customers, have great organizational skills and be able to multi-task and prioritize in high-volume, fastpaced environments. Also update job knowledge by studying new...

We are seeking an experienced Call Centre Manager to lead our dynamic team and drive exceptional customer satisfaction.Manage day-to-day operations of the call centre, focusing on high levels of customer engagement.Supervise and mentor call centre agents, providing tailored training and performance feedback.Develop and implement strategies to enhance call...

Job OverviewAs a seasoned Call Centre Manager, you will be responsible for leading and managing a high-performing call centre team to deliver exceptional customer service and achieve business objectives.Key Responsibilities:Leadership and Management: Supervise and motivate a team of call centre agents to ensure they have the necessary skills, knowledge, and...

1.1 Logging in logging out as per roster/shift timings. 1.2 Attending to minimum number of calls as specified by the process daily. 1.3 Ensure adherence to process and quality norms while taking calls. 1.4 Keep one self-updated on process knowledge through support of team leads. 1.5 Participate in daily/weekly huddles when conducted. 1.6 Participate in...

Key Responsibilities - Handle inbound and outbound calls for domestic and international clients - Set appointments and conduct timely follow-ups with prospects and customers - Manage customer queries effectively while overcoming objections with professionalism - Maintain accurate call records and update databases regularly - Build positive customer...