Call Centre Sq Auditor

11 hours ago


Mumbai, India Datrax Services Pvt Ltd Full time

Role : Call Centre SQ Auditor

CTC : 3 - 4 Lac

JD:

- Good communication skills
- Call monitoring and providing actionable insights
- Through monitoring, a QA analyst should gather information to improve agent performance
- Process product reviews and inform the development team of defects and errors
- Monthly Calibrations with operations team
- Share TNIs (Training Need Indictors) basis the audit observations
- Timely conducting SQ review with operations teams

**Qualification Needed : Graduation / Post Graduation**

**Total Years of Experience : 2 years & above**

**Relevant Experience : min 1 year in Broking Industry**

**Salary**: ₹300,000.00 - ₹400,000.00 per year

Schedule:

- Day shift
- Weekend only

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 2 years (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

**Speak with the employer**
+91 7045178902


  • Call Centre Executive

    11 hours ago


    Mumbai, India Ciel HR Services Pvt Ltd Full time

    Designation: Call Centre Executive Location: Andheri East Mumbai Experience: Fresher/Experience in jewellery **Salary**: Up to Rs. 4 LPA Good Command in English language - Good communication - Comfortable to do calls (tele sales) - Basic knowledge of sales/marketing - Good with data research **Salary**: Up to ₹400,000.00 per month **Benefits**: -...


  • Andheri, Mumbai, Maharashtra, India Paramount Health Services Full time

    Careers **Job Disclaimer** 3 Call Centre Executive 10 Andheri 0 - 5 years Graduate - Handle inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve issues and provide solutions. - Maintain client satisfaction based on explicit criteria set forth by the company. - Meet personal targets and work towards meeting...


  • Mumbai, India Genius Enterprises Full time

    Call Centre Executive Experience 0 to 1 year's Qualification -12th **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate...

  • Call Centre

    2 weeks ago


    Mumbai, Maharashtra, India Hemocean outsourcing Full time

    Call Centre Agent - Fresher Job description Qualifications and Skills Excellent communication skills (Mandatory skill) Effective customer service capabilities (Mandatory skill) Strong problem-solving abilities (Mandatory skill) Proficiency in active listening to understand customer needs quickly Efficient time management to handle multiple...

  • Bpo Call Centre

    11 hours ago


    Mumbai, India Conviction HR Full time

    HIRING FOR US BANKING CUSTOMER SERVICE - HSC/GRAD FRESHERS CAN APPLY - NEED EXCELLENT COMMUNICATION - SALARY 29,000 HSC/GRAD WITH EXPERIENCE - MININMUM 6 MONTHS TO 1 YEAR SALARY - 29,000 - 33,000 - LOCATION - MALAD & THANE - MUMBAI - CONTACT 9892190990 HIRING FOR UK COLLECTIONS MONEY RECOVERY PROCESSS - FRESHERS CAN APPLY - NEED EXCELLENT COMMUNICATION -...


  • Mumbai, India A2TECH Consultants Full time

    **Call Centre - Sales Executive Tour and Travels Company for Curry Road Branch** **Job Role: To sale International Holiday Packages (Inside Sales)** **Designation**: - Executive **Department**: - E business & Leisure Travel **Telesales Representative responsibilities include**: - Contacting potential or existing customers to inform them about a...

  • Call Centre Agent

    2 weeks ago


    Mumbai, Maharashtra, India Hemocean outsourcing Full time

    Call Centre Agent - Fresher Job description Qualifications and Skills Excellent communication skills (Mandatory skill) Effective customer service capabilities (Mandatory skill) Strong problem-solving abilities (Mandatory skill) Proficiency in active listening to understand customer needs quickly Efficient time management to handle multiple...

  • Quality Auditor

    6 days ago


    Mumbai, Maharashtra, India Narsee Monjee Institute of Management Studies (NMIMS) Full time

    **About Us: **Job Title** - Quality Auditor**Reports to** - Manager - Student Success**Location** - Mumbai**Job Purpose** **Key Responsibilities** - Act as first point of contact to for quality related aspects in student services. - Conduct New joinee assimilation by arranging mock calls, familiarization with SOPs, quality parameters and certify them. -...


  • Powai, Mumbai, Maharashtra, India Hiranandani Foundation Full time

    **Speciality -**calling, taking appointments - **Position -**we have opening for Assistant in Call centre - **Qualification -**Graduation/ Post Graduation in Management - **Experience -**1-4 - **Desired Skills Required -**calling, taking appointments

  • HR Recruiter

    7 days ago


    Mumbai, India Nextus Global Full time

    Job Title: HR Recruiter - Call Centre Department: Human Resources Reports to: HR Manager Job Type: Full-time Location: Thane (Kalyan West) Key Responsibilities: ü  Manage end-to-end recruitment for call centre roles (Customer Service Representatives, QA, etc.) ü  Partner with hiring managers to understand role requirements and workforce planning ü ...