Contracts Administrator 2-fin
1 day ago
The Contracts Administrator job is comprised of either a Deal Specialist or a Deal Manager role. Both work in a multi-cultural environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in nature, corresponding with Oracle’s quarterly and annual fiscal cycles.
Career Level - IC2
**Responsibilities**:
- Draft Complex Oracle Contract & agreements based on Oracle Templates / Customer Templates specific to Oracle line of business. Assist Sales with commercial contract interpretation and administration of agreements.
- Review transactional approvals to ensure appropriate business approvals are secured for any non-standard requirements per the relevant Oracle Global Approval Matrix
- Review Partner or Customer Master Agreement to ensure validity for the current transaction and meets define Oracle standards
- In accordance with pre-defined guidelines, engages with internal business partners to provide clarification on non-standard contract terms. This includes providing interpretation of terms already included in drafted documents as well as providing advice on non-standard terms prior to the finalization of a document. Internal business partners may include (but are not restricted to) Sales, Legal, Revenue Recognition, Business Practices, Tax and Credit
- Receive and Review customer-executed documents, route for appropriate internal signature and submit for Order Processing or Project Funding
- Manage Sales and Customer expectation on time-to-completion for a given transaction request
- Conduct Quality Reviews on the Contract Documents as predefined quality management process.
- To frontend sales queries and act as the first point of contact for deal level Escalation.
- To conduct Trainings for new hires and refresher trainings to the team.
- Review existing process and recommend improvements as required.
- Should possess strong understanding on Process and systems flow from Opportunity to invoice process.
- Should take complete ownership on complex deals and acts as a liaison for all back office teams involved in contract drafting. Should work towards group success.
**Required Skills**:
- Quality Focused: Ability to independently produce high quality, complete work product while balancing customer need for timely response on simultaneous, in-process transactions
- Flexible: Adapt to changing business rules and environment
- Professional: Must thrive in a fast-paced, deadline-driven environment, while maintaining professional demeanor and customer focus at all times
- Handles unique transactions with clear understanding on business risks/policy guidelines and makes appropriate decisions.
- Uses past experience to draw inference/conclusion on a transactional/process issue with appropriate justification. Has the ability to put together data in order to communicate the problem and its solution effectively.
- _Customer Centric: Understand customer intent on the transaction, facilitate sales team from opportunity to closure. _
- _Accountability: Perseveres to deliver against objectives and take personal accountability for own performance, demonstrates attention to details in all aspects of work_
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