International Student Success Advisor

3 days ago

Gurugram Haryana, India Weekday Full time

**This role is for one of our clients**

Industry: Administrative and Support Services

Seniority level: Associate level

Min Experience: 1 years

Location: Gurgaon

JobType: full-time

We’re looking for a driven and empathetic **International Student Success Advisor** to take full ownership of the enrollment journey for aspiring global learners. This is not a traditional counselling role—you’ll be a trusted partner, advisor, and guide, helping students navigate every step from program interest to university onboarding.

You’ll combine strategy, sales instincts, and a student-first mindset to drive conversions, build strong relationships, and ensure students are set up for long-term success abroad.

**What You'll Do**

**Relationship Management**

Act as the single point of contact for assigned students and their families.

Inspire confidence by delivering clarity, trust, and emotional support at every stage.

**Enrollment & Conversion**

Guide students through documentation, offer letter acceptance, and tuition payment.

Use structured follow-ups and empathy-led communication to turn interest into action—no aggressive selling.

**Strategic Program Advisory**

Match student goals with the best-fit university programs and scholarships.

Provide hands-on support with SOPs, document accuracy, and timelines.

Recalibrate plans in real-time based on student feedback or changing goals.

**Pipeline & Progress Management**

Maintain a dynamic personal admissions pipeline using CRM and reporting tools.

Ensure no lead goes cold with consistent, proactive outreach.

**Financial Planning Guidance**

Break down the full cost of studying abroad—tuition, living expenses, travel, and more.

Help families plan finances and manage payment timelines with full transparency.

**Pre-Departure & Visa Readiness**

Support students with visa documentation, interview preparation, and travel planning.

Help ensure students feel confident and informed before leaving for their destination.

**Issue Handling & Team Collaboration**

Resolve queries and concerns with speed and sensitivity.

Collaborate with internal teams—visa, services, tech, sales—to ensure seamless student experiences.

Identify patterns or bottlenecks and provide feedback to improve processes.

**Who You Are**

2-4 years of experience in study-abroad counselling, inside sales, admissions, EdTech, or account management.

Passionate about student outcomes, with a track record of building strong relationships.

Comfortable owning revenue milestones and KPIs—conversion, pipeline health, and engagement.

Organized, self-driven, and resilient in fast-paced, target-driven environments.

**What Success Looks Like**

**Pipeline Momentum**: Steady advancement across every stage of the admissions funnel.

**Student Engagement**: High contact quality, responsiveness, and feedback from students.

**Revenue Impact**: Timely and full realization of registration and tuition fees.

**Retention & Satisfaction**: Continued engagement through onboarding and positive student sentiment.

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