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Customer Care Service

3 weeks ago

Gurugram Haryana, India Infiniserve IT Solution Pvt Ltd Full time

**Key Responsibilities**:

- Identify and assess customers' needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- .Provide feedback on the efficiency of the customer service process

**Required Skills & Qualifications**:

- Bachelor's degree in any discipline (preferred).
- Strong phone contact handling skills and active listening.
- Excellent communication and presentation skills.
- Prior experience in customer service or support roles is an advantage
- **Preferred Qualifications**:

- Experience in telecom, BPO, and Telesales industries is a plus.
- Fluency in English and Hindi

**Contact No. 9430049665**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹31,400.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you Ok with Customer Service?

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person