International Customer Service Advisor

2 weeks ago

Noida Sector Noida Uttar Pradesh, India A K Enterprises Full time

**Key Responsibilities**:

- Resolve customer inquiries efficiently and effectively, including order tracking, returns/exchanges, billing issues, and product information.
- Accurately document all customer interactions in the CRM system.
- Identify and escalate complex issues to higher levels of support.
- Proactively identify and address customer concerns and proactively suggest solutions.
- Build and maintain strong customer relationships through excellent communication and problem-solving skills.
- Stay updated on product knowledge, company policies, and industry best practices.
- Contribute to the continuous improvement of customer support processes and procedures.
- Work collaboratively with other departments (e.g., sales, marketing, operations) to ensure customer satisfaction.
- Meet and exceed individual and team performance targets (e.g., customer satisfaction, resolution time, first call resolution).

**Qualifications**:

- 2+ years of experience in customer support within an e-commerce or related industry.
- Excellent written and verbal communication skills in English.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Proficiency in using CRM systems (e.g., Salesforce, Zendesk).
- Strong time management and organizational skills with the ability to prioritize tasks effectively.
- Ability to work in a fast-paced and dynamic environment.
- Excellent customer service orientation with a focus on exceeding customer expectations.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- UK shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Application Question(s):

- How many years of experience do you have in total?
- Have you ever worked in international process?
- Do you have experience of E-commerce support?
- What is your current monthly in-hand salary?
- What is your expected monthly in-hand salary?

Work Location: In person

**Speak with the employer**
+91 9289344610

  • International Customer Service Advisor

    23 hours ago

    Noida, Uttar Pradesh, India Talent X International Full time

    We are hiring Customer Service Representative for a leading company. Job Role - Customer Service Representative Industry - International Telecom Shift - US Shift Location - Noida Sector 81 Experience - Must have Minimum 6 Months in an international bpo. Knowledge & Skills Required - Any Undergraduate/Graduate Should have excellent communication skills...

  • Customer Service Advisor

    7 days ago

    Noida, Uttar Pradesh, India RAFDS PVT LTD Full time

    As a Customer Service Advisor, you will be on the front line with customers, handling queries and ensuring full customer satisfaction. - Handle customer enquiries, answering any questions and queries in person, over the phone, or online - Provide support and comprehensive product / service information to customers - Build relationships with customers -...

  • International Customer Service Advisor

    2 weeks ago

    Noida, Uttar Pradesh, India First Connect Worldwide LLC Full time

    **Qualifications** - Customer Service Representatives - Customer Satisfaction - Excellent communication and interpersonal skills - Ability to handle customer inquiries and resolve issues effectively - A positive attitude and a strong commitment to customer service - Attention to detail and the ability to multitask - Experience in the transportation or...

  • International Customer Service Advisor

    2 weeks ago

    Noida, Uttar Pradesh, India JVW Technologies Full time

    **We are for International Voice Process** **Location: Sector 81, Noida** **Job Requirements**: - Excellent Communication in English. Versant score 60 required Min Qualification :12th pass - Minimum 6 months of Experience is required in International Voice ( Inbound Calling only ) on Paper. This is US process requirement CTC upto 4.7 lpa...

  • Customer Services Advisor

    2 weeks ago

    Lucknow, Uttar Pradesh, India Aditya Birla Capital Full time

    For resume Senior Human Resources Student Life insurance High school class Academic Advisor Medical Business development Client काउंसलर के कार्य property advisor job description technical support advisor job description job description of legal advisor job description of service advisor strategic advisor job description security...

  • Service Advisor

    23 hours ago

    Noida, India GO Mechanic Full time

    **Go Mechanic is Hiring Service Advisor** **Designation: Service Advisor** **Experience: 0-5 years** **Location: Noida** **Salary: 19K-22K** **Role & Responsibility** - Schedule and arrange appointment with the customers/clients. - Receive and create job orders. - Coordinate between the customers & garage. - keep check on quality and make preparations...

  • Customer Service

    7 days ago

    Noida, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time

    **Profile - Customer Service** **Qualification - 12 th + Experience in customer service/ Graduate Freshers** **Excellent communication skill in English.** **Location - Noida** **Must be comfortable with US Shift( Night Shift)** **One way cab facility provided.** **Immediate joiner required.** **Job Types**: Full-time, Permanent Pay: ₹25,000.00 -...

  • Sales Advisor

    6 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Vani Outsourcing Pvt Ltd Full time

    **Job Title**: Life Insurance Advisor **Location**: [C-51, Sector 62, Noida, Uttar Pradesh, 201309] **Job Type**: Full-Time **Job Summary**: We are seeking a dedicated and results-driven Life Insurance Advisor to join our growing team. As a Life Insurance Advisor, you will be responsible for providing expert guidance to clients, helping them choose life...

  • International Customer Service Advisor

    6 days ago

    Noida, Uttar Pradesh, India Kareer Hubb Full time

    Profile : International Customer support Location : Noida Salary : up to 45k ctc 5 days working Rotational Shift and rotational offs Graduates or Undergraduates with minimum 6 months of international bpo experience **NO CABS FACILITY** **Call HR Harpreet - 95018 52537** Pay: ₹30,000.00 - ₹45,000.00 per month Schedule: - Rotational shift - US...

  • Customer Care Executive Intern

    7 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India International Institute of Data Science & Technology Full time

    Job Title: Customer Service Executive Intern Company: International Institute for Data Science & Technology (IIDST) Location: Noida (Onsite) Working Days: 6 Days a Week - Sunday: Work from Home - 1 Weekday Off (As per rotational roster) Job Summary: IIDST is looking for a proactive and people-focused Customer Service Executive to join our dynamic team....