Telecaller

2 days ago


Mohali Punjab, India P INFOVISA Full time

**Key Responsibilities**:

- Make outbound calls to prospective clients for visa, study abroad, or immigration services.
- Explain services and processes clearly and confidently over the phone.
- Follow up with interested leads and maintain regular communication.
- Handle inbound calls, respond to queries, and provide appropriate information.
- Maintain and update the customer database with accurate information.
- Schedule appointments for counselors or managers when required.
- Meet daily/weekly/monthly call and conversion targets.
- Coordinate with the sales or counseling team for smooth client handling.
- Ensure high levels of professionalism and courtesy in all client interactions.

**Requirements**:

- Minimum 12th pass; a bachelor’s degree is preferred.
- 0-2 years of experience in telecalling or a customer support role.
- Excellent verbal communication skills in Hindi, Punjabi, and English.
- Basic computer knowledge (MS Office, CRM usage).
- Positive attitude, self-motivated, and target-oriented.
- Prior experience in the immigration, education, or travel sector will be an advantage.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Supplemental Pay:

- Commission pay

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (required)
- English (required)
- Punjabi (required)

Work Location: In person


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