Host - F&b Service

1 week ago

Bhopal Madhya Pradesh, India Hyatt Place Bhopal Rani Kamalapati Station Full time

Summary
- **Job description*** Roles and Responsibility**
- Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly.
- Manage front desk operations, including handling reservations, check-ins, and room assignments.
- Coordinate with other departments to ensure seamless service delivery.
- Maintain high standards of cleanliness and hygiene in guest rooms and public areas.
- Handle complaints and feedback professionally and courteously.
- Collaborate with colleagues to achieve sales targets and improve overall guest satisfaction.
- **Job Requirements**
- Excellent communication and interpersonal skills are required to work effectively with diverse groups.
- Strong problem-solving skills are necessary to handle complex issues efficiently.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Knowledge of hotel management systems and procedures is essential.
- A strong commitment to delivering exceptional customer service is expected.
- Familiarity with point-of-sale systems and inventory management software is preferred.

** Role**:
Food, Beverage & Hospitality - Other- ** Industry Type**:
Hotels & Restaurants- ** Department**:
Food, Beverage & Hospitality- ** Employment Type**:
Full Time, Permanent- ** Role Category**:
Food, Beverage & Hospitality - Other-
- **Education**- ** UG**:
Any Graduate

Qualifications

Responsible to meet, serve & ensuring the guest have an exceptional restaurant experience; creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 - 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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