Administrator Ii

This individual will plan, coordinate and assist in the management Westlake’s SharePoint and Teams

environment. You will be configuring our platforms, adding document libraries, developing shared

storage space, developing and maintaining Disaster Recovery servers, updating license keys and

backup procedures. The Administrator-Systems will work closely with other SharePoint/Teams

administrators to identify and improve the reliability, security and effectiveness of IT services. This

includes the responsibility of helping to manage procedures related to the identification, prioritization,

and resolution of IT problem tickets, which also includes the monitoring, tracking, and coordination of IT

response functions. The Administrator-Systems will also contribute to problem resolution by giving

hands-on support to resolve SharePoint, Teams and other Web & Enterprise Applications operational

issues. This person will also execute and administer operational policies, procedures, and best

practices.

The Administrator-Systems will help oversee the execution and deployment of change management

communication, analytical, and problem-solving skills to help maximize the benefit of organizational

directives and their business goals.

The Administrator-Systems will also identify the need for projects to improve the Westlake Web &
Enterprise Applications. To ensure success as an Administrator-Systems, one should exhibit solid

knowledge of Windows operating systems and the ability to create a positive experience for end-users.

An outstanding Administrator-Systems will be someone whose expertise results in smooth integration

with the rest of the team, integration of systems, and efficient online collaboration.

DUTIES AND RESPONSIBILITIES

May include, but are not limited to, the following:

- Assess and develop long-term operational goals and service levels for SharePoint and other

Enterprise & Web Applications and associated Systems Operations in conjunction with

Management.
- Oversee Installation and configuration of relevant server, storage and network components

to ensure secure and reliable operations as well as SharePoint environment consistency

and integrity.
- Coordinate response to and resolution of IT incidents and performance issues.
- Maintain redundant systems, policies, and procedures for disaster recovery and data

archiving to ensure effective protection and integrity of data assets.
- Coordinate, monitor, optimize and support data storage and backup and recovery

operations.
- Coordinate and maintain change control and testing processes for modifications to the

production environment.

Conduct research and make recommendations on IT products, services, protocols, and

standards in support of procurement and development efforts.
- Perform IT operational and security audits.
- Enforce established IT Security access controls.
- Scope of Administration-Systems Responsibilities include:

- Adding users, controlling access to document libraries, and setting permissions.
- Performing maintenance of the SharePoint platform, servers, and intranet.
- Troubleshooting and resolving SharePoint issues or malfunctions.
- Providing SharePoint support and end-user training.
- Performing data retrieval and backup procedures to prevent data loss.
- Ensuring sufficient storage space by performing clean-ups and archiving data.
- Reviewing usage and activity reports and adjustments ensure optimized user
- experiences.
- Maintaining network infrastructure, as well as managing encryption, security zones, and

firewalls.
- Keeping up to date with SharePoint developments and performing version updates and

upgrades.
- Resolve issues when alerted by on-call emergency phone during assigned rotation

period
- Comply with all Company policies and procedures.
- Fully supports Company goals of continuous improvement and operational excellence at

strategic and tactical levels including reviewing area of responsibility for improvement

opportunities to initiate projects or communicate ideas to management as well as active

participation on project teams.
- Any additional responsibilities or tasks as assigned.

EDUCATION, EXPERIENCE AND QUALIFICATIONS
- College Degree or 5 years equivalent work experience in Computer Science, Business, or

related discipline. Bachelor’s degree in IT related field of study required preferred.
- At least 3 years' experience as a SharePoint administrator.
- SharePoint Server certification.
- Extensive knowledge of Windows operating systems, as well as SQL Server, Power BI,

PowerShell, SP2016, SP2019, Office 365 and Office client-side integration including Office

Web Apps and Active Directory.
- Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for

tasks.
- Proficient with Nintex forms and workflow administration, databases and support
- Excellent collaboration, interpersonal, and communication skills.
- Advanced analytical and problem-so