Service Center Technician

2 days ago


Navi Mumbai, India National Oilwell Varco Full time

**Responsibilities**:

- Answer incoming calls in a professional and courteous manner.
- Thoroughly document and escalate potential problems via helpdesk support software and phone system.
- Contact on-call based on Standard Operating Procedure
- Perform other work related tasks as required and as assigned
- Comply with all NOV company and HSE procedures and policies.

**Facility Specific Responsibilities**:

- Document and escalate potential problems via helpdesk system
- Use helpdesk, tracking system and website information to ensure all customer data is up to date
- Have an awareness of information security when working on and with customer information
- Monitor and maintain computer systems and complex networks
- Diagnose hardware/software issues

**Qualifications/Requirements**:

- 3 to 5 years experience in a customer support role
- Experience with M/D Totco data acquisition and visualization technologies strongly preferred
- A record of successful resolution of customer support issues as an individual contributor.
- A willingness to dive into customer support and technical issues as part of maintaining the skills necessary to manage and advocate solutions.
- Experience with Jira service desk
- Excellent written and oral communication.
- Detail orientated with the ability to provide analytical reports and concise feedback



  • Mumbai, India half the sky Full time

    DESCRIPTION Data Center Operations designs, installs & maintains the world's largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (ADSIPL) with a passion for technology to help us expand AWS Cloud offerings to the next level.To keep up with this demand on both disk...


  • Mumbai, Maharashtra, India ADSIPL - Maharashtra Full time

    High school or equivalent diploma Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level. To keep...


  • Mumbai, Maharashtra, India ADSIPL - Maharashtra Full time

    B.E / B.Tech / Diploma/Technical certifications in Information Technology, Computer Engineering or related disciplines - .Solid Understanding of Linux/Unix Administration / Network - Server Hardware Troubleshooting experience AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words,...


  • Mumbai, Maharashtra, India ADSIPL - Maharashtra Full time

    Knowledge of server hardware and components - Knowledge of IT system hardware and network concepts - Bachelor's degree AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,...


  • Mumbai, Maharashtra, India ADSIPL - Maharashtra Full time

    Knowledge of server hardware and components - Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies - Server Hardware Troubleshooting experience Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services...


  • Mumbai, Maharashtra, India ADSIPL - Maharashtra Full time

    Knowledge of server hardware and components - Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team. Data Center Operations designs, installs and maintains the...


  • Mumbai, India ADSIPL - Maharashtra Full time

    4+ years of experience working in a data center operations or equivalent environment - 2+ years of experience working in a program management capacity and/or leading large-scale complex projects - 2+ years of experience with data center equipment and rack build/installation efforts - 2+ years of experience working with networking protocols/technologies...


  • Mumbai, India Amazon Full time

    DESCRIPTION AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...

  • Data Center Technician

    11 hours ago


    Mumbai, Maharashtra, India Amazon Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....


  • Four Points By Sheraton Navi Mumbai Vashi, India IDMAA Pvt Ltd Full time

    Job Title : Service Centre Manager Experiences : 5+ years Department : Service Reports To : Cluster Manager Summary: The Service Centre Manager is responsible for overseeing the daily operations of the service centre, ensuring efficient and high-quality service delivery. This role involves managing a team of technicians, coordinating with other departments,...