Administrator - L3(Contract)
15 hours ago
**Job Description**:
- **
- Job Title: Administrator - L3(Contract)
- Req Id: 99440
- City: Hyderabad
- State/Province: Telangana
- Posting Start Date: 10/28/25
- Job Description:
**Role Purpose**
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
**͏**:
**Do**
- **Ensure timely response of all the tickets raised by the client end user**:
- Service requests solutioning by maintaining quality parameters
- Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
- Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
- Provide an acceptance and immediate resolution to the high priority tickets/ service
- Installing and configuring software/ hardware requirements based on service requests
- 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
- Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
- Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
- Coordinate with on-site team for complex problem resolution and ensure timely client servicing
- Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
**͏**:
**Deliver**
- No
Performance Parameter
Measure1.100% adherence to SLA/ timelines
Multiple cases of red time
Zero customer escalation
**͏**:
**͏**:
- Mandatory Skills: Business Analysis-BFSI-Domain.
Experience: 3-5 Years.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
-
Administrator L3
15 hours ago
Hyderabad, Telangana, India Wipro Limited Full time**Job Description**: - ** - Job Title: Administrator L3 - Req Id: 102952 - City: Hyderabad - State/Province: Telangana - Posting Start Date: 10/15/25 - Job Description: Location - PAN Indi WO Value - 68k **Technical Specialist ITSM** - Must have experience in ITSM, Integrations, support and operations activities - Must have experience in code and update...
-
Administrator L3
15 hours ago
Hyderabad, Telangana, India Wipro Limited Full time**Job Description**: - ** - Job Title: Administrator L3 - Req Id: 106751 - City: Hyderabad - State/Province: Telangana - Posting Start Date: 10/28/25 - Job Description: **Role Purpose** The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined...
-
Administrator - L3
15 hours ago
Hyderabad, Telangana, India Wipro Limited Full time**Job Description**: - ** - Job Title: Administrator - L3 - Req Id: 87602 - City: Hyderabad - State/Province: Telangana - Posting Start Date: 8/8/25 - Job Description: Loaction: - PAN INDIA Rate: - 150K/M EXP: - 7+ yrs - Azure /AWS+ Firewall + Splunk **͏**: **Do** - **Ensure timely response of all the tickets raised by the client end user**: -...
-
Administrator - L3
15 hours ago
Hyderabad, Telangana, India Wipro Limited Full time**Job Description**: - ** - Job Title: Administrator - L3 - Req Id: 99105 - City: Hyderabad - State/Province: Telangana - Posting Start Date: 9/25/25 - Job Description: **Role Purpose** The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined...
-
Contract Administrator
2 weeks ago
Hyderabad, India Latinem Private Limited Full timeJob Summary:We are seeking a detail-oriented and technically proficient Contracts Specialist with a Civil Engineering background to manage and oversee contract administration for construction projects. The ideal candidate will have strong knowledge of construction methodologies, legal frameworks, and project lifecycle management, ensuring compliance, risk...
-
Contract Administrator
2 weeks ago
Hyderabad, India Latinem Private Limited Full timeJob Summary:We are seeking a detail-oriented and technically proficient Contracts Specialist with a Civil Engineering background to manage and oversee contract administration for construction projects. The ideal candidate will have strong knowledge of construction methodologies, legal frameworks, and project lifecycle management, ensuring compliance, risk...
-
Contract Administrator
2 weeks ago
Hyderabad, India Latinem Private Limited Full timeJob Summary:We are seeking a detail-oriented and technically proficient Contracts Specialist with a Civil Engineering background to manage and oversee contract administration for construction projects. The ideal candidate will have strong knowledge of construction methodologies, legal frameworks, and project lifecycle management, ensuring compliance, risk...
-
Contract Administrator
2 weeks ago
hyderabad, India Latinem Private Limited Full timeJob Summary:We are seeking a detail-oriented and technically proficient Contracts Specialist with a Civil Engineering background to manage and oversee contract administration for construction projects. The ideal candidate will have strong knowledge of construction methodologies, legal frameworks, and project lifecycle management, ensuring compliance, risk...
-
Contract administrator
2 days ago
Hyderabad, India Latinem Private Limited Full timeJob Summary:We are seeking a detail-oriented and technically proficient Contracts Specialist with a Civil Engineering background to manage and oversee contract administration for construction projects. The ideal candidate will have strong knowledge of construction methodologies, legal frameworks, and project lifecycle management, ensuring compliance, risk...
-
Contract administrator
4 days ago
Hyderabad, India Latinem Private Limited Full timeJob Summary:We are seeking a detail-oriented and technically proficient Contracts Specialist with a Civil Engineering background to manage and oversee contract administration for construction projects. The ideal candidate will have strong knowledge of construction methodologies, legal frameworks, and project lifecycle management, ensuring compliance, risk...
