Customer Service

6 days ago


Bengaluru District Karnataka, India Delphic Jobs Full time

We are looking for an Experience Customer Service Executive for international Voice processes

In this role, you will be expected to have excellent communication skills and a strong ability to problem-solve and think on your feet. You should be comfortable working in a fast-paced environment and be able to handle multiple tasks and priorities at once.

Additional responsibilities may include:

- Maintaining detailed records of customer interactions and transactions
- Resolving customer issues and complaints in a professional and satisfactory manner
- Identifying and escalating more complex issues to the appropriate team or manager
- Providing product and service information to customers
- Upselling and cross-selling products and services as appropriate

Pay: ₹19,942.65 - ₹36,024.83 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Performance bonus
- Shift allowance

Work Location: In person

Expected Start Date: 13/11/2024



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