Dispatch Executive
14 hours ago
A **Dispatch Executive** is responsible for overseeing the smooth transportation and delivery of goods. Their primary role is to manage and coordinate the dispatch of shipments to ensure timely and accurate deliveries. The job description (JD) for a Dispatch Executive typically includes the following duties and responsibilities:
**Job Title: Dispatch ExecutiveKey Responsibilities**:
- **Dispatch Coordination**:
- Ensure the timely dispatch of goods as per scheduled deliveries.
- Monitor and track shipments to confirm they are dispatched on time.
- Liaise with drivers, warehouse teams, and other departments to ensure seamless delivery operations.
- **Communication**:
- Communicate with clients, suppliers, and transportation partners to coordinate dispatch schedules.
- Update clients on the status of their shipments, including any delays or issues.
- Respond to customer queries related to delivery and dispatch status.
- **Logistics Management**:
- Maintain accurate records of dispatch details, including delivery schedules, routes, and vehicle details.
- Optimize delivery routes and schedules to minimize delays and costs.
- Ensure compliance with transportation regulations and company policies.
- **Tracking & Reporting**:
- Monitor real-time progress of deliveries and report any deviations from the plan.
- Generate regular reports on dispatch activities and performance metrics.
- Track inventory levels to avoid stockouts or delays in dispatch.
- **Problem Solving**:
- Resolve any issues related to dispatch, such as delays, route deviations, or customer complaints.
- Work with the team to address unforeseen circumstances, ensuring mínimal disruption to delivery schedules.
- **Documentation & Compliance**:
- Ensure proper documentation for all dispatches, including invoices, shipping papers, and delivery receipts.
- Verify that all deliveries are made in accordance with the company’s quality standards and legal requirements.
- **Team Management**:
- Supervise and guide junior dispatch staff and drivers.
- Ensure efficient use of resources (vehicles, staff, etc.) for timely dispatch operations.
**Qualifications & Skills**:
- **Educational Qualification**:
- A high school diploma or a bachelor’s degree in logistics, supply chain management, or a related field.
- **Skills**:
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in dispatch software, Microsoft Office, or any relevant logistics tools.
- Problem-solving and multitasking capabilities.
- Ability to work under pressure and meet deadlines.
- **Experience**:
- Previous experience in logistics, transportation, or a related field is often preferred.
**Working Conditions**:
- The job may involve working in shifts, including nights and weekends, depending on the nature of the industry.
- May require occasional travel or on-site visits to coordinate deliveries.
This job description can be customized based on the specific needs of the company or industry (e.g., retail, manufacturing, courier services).
**Job Types**: Full-time, Permanent
Pay: ₹9,992.24 - ₹25,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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