Walk in for International Voice Process Executive

6 days ago

Salt Lake Kolkata West Bengal, India Precise Infotech Solution Full time

We are hiring **International Voice Process Executives** to handle customer interactions for international clients. The role involves resolving queries, providing excellent service, and ensuring customer satisfaction over calls.

**Key Responsibilities**:

- Handle inbound and outbound calls for international customers.
- Provide accurate information and resolve queries in a professional manner.
- Maintain call quality standards and adhere to process guidelines.
- Achieve daily/weekly/monthly targets and KPIs.
- Document interactions and update systems as required.
- Collaborate with the team and support process improvements.

**Requirements**:

- Qualification: HSC/Graduate (UG/PG)
- Excellent English communication skills (verbal & written).
- Comfortable with rotational shifts / night shifts.
- Good interpersonal and problem-solving skills.

**Job Types**: Full-time, Fresher

Pay: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Application Question(s):

- When can you join the organisation ?
- Are You comfortable with rotational shift ?

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Shift availability:

- Overnight Shift (preferred)
- Night Shift (preferred)

Work Location: In person

**Speak with the employer**
+91 9432511514

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