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5 days ago
The position serves the following purpose
1.Manage Incidents and Requests requiring physical presence such as hardware break-fix, IMAC, desk-side software support, re-imaging, hands and feet support, asset refresh and disposal activities
2.VIPs / Event Location may have custom IT requirements such as a separate OS to be supported, a high-performance machine, and network requirements.
**Educational** **Qualifications**∙B Tech / BE or equivalent. Degree in IT would be preferable **Experience** **(Type** **&**Nature) **∙Minimum 1 - 3 years of experience with hospitality background ∙Excellent communication skills with customer handling experience**Skills**&**Technical**Competencies* ∙Ability to handle the critical situation during the incidents and escalations ∙Hardware/Software troubleshooting on various devices ∙Ability to manage and prioritize tasks efficiently ∙Readiness to demonstrate a proactive attitude ∙Excellent verbal and written communication skills.
**Job Types**: Full-time, Permanent
Pay: ₹26,000.00 - ₹30,000.00 per month
Shift:
- Day shift
- Night shift
Work Days:
- Monday to Friday
Work Location: In person
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