
Billing Officer
2 days ago
Supervise and guide sales associates, cashiers, and floor staff to deliver excellent customer service.
- Ensure the store is well-stocked, organized, clean, and compliant with company display and merchandising standards.
- Monitor daily sales, staff performance, and customer interactions.
- Assist with achieving sales targets and KPIs set by the Store Manager.
- Handle escalated customer issues, complaints, or returns professionally.
- Conduct daily briefings with staff on promotions, targets, and policies.
- Ensure staff follow operational procedures including billing, inventory control, and safety protocols.
- Train new team members and support ongoing staff development.
- Oversee shift schedules, break management, and floor coverage.
- Prepare and submit daily sales and operational reports to the Store Manager.
- Monitor inventory levels, assist with stock receiving and cycle counts.
- Ensure security protocols are followed to prevent theft or loss.
**Work Environment**
- Retail store floor.
- Standing for long hours and handling physical stock may be required.
- Fast-paced environment, especially during peak sales seasons.
**Preferred Industries**
- Apparel / Fashion
- Supermarkets / FMCG
- Electronics / Mobile Stores
- Footwear / Accessories
- Departmental Stores / Lifestyle Retail
Pay: ₹15,000.00 - ₹17,000.00 per month
Ability to commute/relocate:
- Pandesara, Surat, Gujarat: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Cashiering: 1 year (required)
Work Location: In person
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