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Front Desk Receptionist

2 weeks ago

Velachery Chennai Tamil Nadu, India Advanced Grohair & Gloskin clinic Full time

Job Title: Front Desk Executive

Location: Advanced Grohair & Gloskin Clinic ( Velechery )

Shift Timings:

- Shift 1: 10:00 AM - 8:00 PM

Week off: Rotational

Eligibility:

- Education: Undergraduate Degree (UG) or equivalent
- Proficiency in English communication (both written and verbal)

Job Responsibilities:

- Client Reception: Greet clients and visitors warmly and professionally, creating a positive first impression of the clinic.
- Appointment Scheduling: Manage and schedule appointments for clients, ensuring efficient and timely service.
- Customer Support: Provide detailed information on clinic services, treatments, and packages, assisting clients with inquiries and concerns.
- Coordination with Staff: Communicate with the clinic’s medical and administrative team to ensure smooth coordination of services and appointments.
- Billing & Payments: Assist with billing procedures, process payments, and maintain accurate transaction records.
- Client Follow-ups: Make reminder calls or send messages to clients regarding appointments and upcoming services.
- Office Administration: Maintain and manage office records, including appointment logs, client data, and other necessary documentation.
- Clinic Cleanliness & Organization: Ensure that the front desk area and waiting lounge are clean, organized, and welcoming at all times.
- Confidentiality: Handle all client and medical information with the utmost confidentiality, adhering to the clinic’s privacy standards.
- Assist in Clinic Operations: Support daily clinic operations and assist with ad-hoc tasks as needed.

Desired Skills & Qualifications:

- Strong communication and interpersonal skills, with the ability to interact professionally with clients, staff, and visitors.
- Good organizational skills and the ability to handle multiple tasks efficiently.
- Proficient in MS Office Suite (Word, Excel, PowerPoint).
- Positive and approachable attitude with a focus on client satisfaction.
- Prior experience in customer service, healthcare, or the beauty industry is an advantage, but not mandatory.

**Benefits**:

- Competitive salary and benefits package.
- Rotational week off for work-life balance.
- Career development and learning opportunities in the healthcare and aesthetics field.
- Supportive and friendly work environment at a renowned clinic.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Leave encashment
- Paid sick time

Schedule:

- Day shift
- Morning shift

Work Location: In person