Patient Relation Executive

4 hours ago

Dombivli, India SRV Hospital Full time

Urgent opening for Patient Relations Executive at SRV Hospital, Dombivli.

Qualification - Graduation
Experience - 1 to 5 years
Shift - Rotational (Morning, Evening, Night)
Location - Dombivli

**Duties**:

- Undertake duties in accordance with departmental policies and procedures
- To be fully conversant in all areas of Reception; either Main Reception or other areas where patients are “arrived” in a department.
- Meet and greet patients and visitors in a warm, respectful and courteous manner at all times, acting in a way that actively contributes to the promotion and improvement of the SRV Hospital brand
- Issue and coordinate Record Numbers, front sheets, labels, make up medical records and other administrative documents as required.
- Respond to all enquires regarding hospital facilities or re-direct enquires to the correct departments when needed. Deal with all Reception queries and complaints in a courteous and timely manner
- Action all requests from patients, doctors, and visitors to the hospital courteously, promptly and efficiently.
- Interview patients in a polite and friendly manner in order to obtain relevant information for registration purposes; updating patient details at each appointment; inputting all information accurately onto the computer system.
- Receive payment from all patients in respect of hospital services provided and maintain integrity of personal float. Ensure transactions are correctly recorded and receipted. Allocate cash to carriers or patients in accordance with billing agreements as required.
- Check, bill and post on a daily basis all charges for Clinical or other areas as required.
- Implement manual procedures during computer downtime and transfer information when system is reinstated.
- Make follow-up bookings for patient after appointment
- Assist patient with booking further tests or consultations
- Be responsible for the reporting of accidents, untoward occurrences or problems and record such incidences according to Hospital policy
- To use proper channels of communication for any problems or grievances related to work
- Handle minor complaints with immediate action and follow up.
- Liaise and cooperate with other departments ensuring the smooth running of
- the Reception Desks
- To be Responsible for the Health and Safety of all people.To be involved in ongoing training for all staff within the department
- Attend Fire Lectures and Fire Drills in accordance with the law, and be fully aware of the position of fire alarms, emergency equipment and exits
- To participate in the appraisal scheme in accordance with Hospital policy

Ensure adequate manpower ratio is maintained at the front desk and responsible for providing solutions and training to team.

**Job Types**: Full-time, Permanent

Pay: From ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay

**Speak with the employer**
+91 8291893635

  • Executive - Cghs Billing

    4 days ago

    Dombivli, India SRV Mamata Hospital, Dombivli Full time

    **Job Title**: CGHS Billing Executive **Location**: SRV Mamata Hospital **Qualification**: Graduate **Experience**: Minimum 3 years in CGHS billing or similar healthcare claims role **Shift Timings**: 10:00 AM to 6:00 PM **Key Responsibilities**: - **Daily Planning & Execution**: Plan daily tasks and targets, including uploading and follow-up of IPD/OPD...

  • Operations Executive

    6 days ago

    Dombivli, Maharashtra, India Excellas Clinics Pvt Ltd Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Operations Executive-Corporate Health Check-ups/OPDDepartment: OperationsDesignation: Operations ExecutivesLocation: DombivliReporting To: Centre HeadExperience: 1-5 years (Healthcare/Diagnostics preferred)Job Summary:The Operations Executive is responsible for the end-to-end coordination and execution of corporate health check-up programs, ensuring a...

  • Billing & Tpa Executive

    7 days ago

    Dombivli, India SRV Mamata Hospital, Dombivli Full time

    **Urgent Opening: Billing & TPA Executive** **Location**: SRV Mamata Hospital, Dombivli **Qualification**: Graduate **Experience**: 1 to 3 years (**Hospital Billing Mandatory**) **Shift**: Rotational **Responsibilities**: - Handle OPD/IPD billing as per hospital & insurance guidelines - Manage TPA coordination - pre-auths, estimates, claim submissions -...

  • Public Relations Manager

    1 week ago

    Dombivli, India Restroworks Full time

    Restroworks is seeking an experienced and dynamic Public Relations (PR) Manager to join our growing team. The PR Manager will be responsible for developing and implementing public relations strategies that increase brand awareness, enhance the company's reputation, and support our business objectives. The candidate will contribute to the overall...

  • Public Relations Manager

    1 week ago

    Dombivli, India Restroworks Full time

    Restroworks is seeking an experienced and dynamic Public Relations (PR) Manager to join our growing team. The PR Manager will be responsible for developing and implementing public relations strategies that increase brand awareness, enhance the company's reputation, and support our business objectives. The candidate will contribute to the overall...

  • Investor Relations Manager

    3 days ago

    Dombivli, Maharashtra, India Ananntshree Infra Full time ₹ 7,20,000 per year

    We're Hiring: Business Development & Investor Relations LeadWe're looking for a dynamic professional with strong connections to Super High Net Worth Individuals (UHNIs), Family Offices, and Investors who can help us expand our network and bring strategic investment opportunities to life.Key ResponsibilitiesIdentify, connect, and onboard Super HNI clients and...

  • Front Office Executive

    2 weeks ago

    Dombivli, Maharashtra, India Jupiter Hospital Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Roles and ResponsibilitiesManage front desk operations, including handling Patients requests and resolving issues promptly.Handle incoming calls, respond to queries, and provide excellent patient service.Ensure seamless communication between departments to deliver exceptional hospitality services.

  • Clinical Assistant/ Physician Assistant

    1 week ago

    Dombivli, Maharashtra, India Jupiter Hospital Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    We have an Opening for our upcoming Hospital at Dombivli Unit.Total No. of Requirements : MBBS - 15; BAMS/BHMS - 30Job Role:Supervise the well being of patients admitted in the ward.Assist the consultants in the respective wards for the administrative and clinical duties pertaining to the patient care.Examination and documentation of daily patients round in...

  • Panchakarma Therapist

    1 week ago

    Dombivli, India Madhavbaug Clinic Thakurli Full time

    **Position**:Panchakarma Therapist** Qualification: Graduate/ Diploma etc Year of Experience: 1+ years (Fresher’s can also apply) Job Location: Thakurli, Dombivli, Thane - Pkt should keep his nails and hair cut before leaving home for the clinic. Shaving should be clean. - Pkt should reach the clinic 5 minutes before the time, preparing the clinic for...

  • Guest Relation Executive

    5 hours ago

    Dombivli, India Mukta Group Full time

    Providing a warm and friendly reception to all visitors at the sales office or project site. - Managing visitor logs, updating client information in the CRM system, and preparing necessary documentation. - Maintaining a professional and welcoming atmosphere at the sales office. Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift Supplemental...