E-commerce Associate

Dear Job Seekers ,

Greetings from Tech Mahindra

We are looking for below Profiles for Bhubaneshwar Location.

**Walk-In Time**:

- 9:30 AM to 2 PM (Sunday Closed).

**Walk-In Venue** : - Tech Mahindra Plot No. S, 1, Maitre Vihar Rd, Rail Vihar, Chandrasekhar, Bhubaneswar, Odisha 751023 - Land Mark - Behind Fortune Tower.

**Salary : - INR 10,500/- to 14,500/- as per the experience**

JOB Location - Bhubaneshwar Only

**Excellent Communication Skills in English and Willingness to work for 24/7 working environment is a must,** **which involves Night Shift.**

Walk-In Interview directly at the venue for the Face to face Interview Only (No Virtual Interview ).

**Responsibilities**
- You need to handle E - Commerce Tech Support & Customers' Technical Query and also need to Troubleshoot their Tech & non Tech Issues on call as well as on line.
- He/She must show the willingness to learn new things every time and then.
- Must discuss every matter with its supervisor or team leader to get any issue sorted - Giving a resolution to the customers or clients should be the whole and sole responsibility. - Trouble-shooting & Customer support to premium clients over the phone (inbound)
- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

**Required Skills**:

- Excellent Oral Communication Skills in English.
- Knowledge on Computers word & Excel.
- Willingness to work for 24/7 working environment is a must, which involves (Mandate Night Shift ) Eligibility Criteria
- Age : - 18 - 35 Years
- **This is an OFFICIAL JOB Not a WFH**

**JOB Profile Education Qualification & Experience Required**

**JOB Profile Education Qualification & Experience**

**E Commerce Technical Support**:
**JOB Profile Education Qualification & Experience Pharma Support**:
- **B-Pharma & M-Pharma Experience**:

- Any Pharmacist / Chemist / Medical Writer/ Food and Drug Inspector / Hospital Drug Coordinator / Drug Therapist / Chemical Technician / Drug Technician / Drug Inspector / Health Inspector / Medical Representative / Research & Development Executive / Research Officer / Analytical Chemist can apply.

**Shift timing - any 9 hours in 24 hours, rotational shift including Night Shift & 1 Week-off rotational.**

**HR Recruitment Team Mob:

- 7655992071**

**Salary**: ₹10,500.00 - ₹14,000.00 per month

Work Location: In person