CRM Executive

2 days ago

Anjar, India Miracle group of companies Full time

**Job Description: CRM Executive**

**Company**: Miracle Group of Companies
**Location**: Ajnar, Gujarat
**Salary**: ₹15,000 - ₹25,000 per month

**Responsibilities**:

- Manage and maintain relationships with existing clients
- Handle client inquiries and provide prompt and efficient responses
- Develop and implement CRM strategies to improve client satisfaction and loyalty
- Conduct regular follow-ups with clients to ensure their needs are met
- Collaborate with sales and marketing teams to enhance client experience
- Analyze client feedback and data to identify areas for improvement
- Prepare and deliver presentations and reports on CRM activities
- Maintain accurate records of client interactions and transactions
- Assist in the resolution of client issues and complaints
- Support senior executives in CRM-related tasks and initiatives

**Requirements**:

- Bachelor’s degree in Technology (B.Tech) and Master of Business Administration (MBA)
- Minimum of one year of relevant work experience in sales or CRM
- Excellent written and verbal communication skills in English
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Strong organizational and multitasking abilities
- Customer-focused mindset with the ability to build and maintain strong client relationships

**Job Types**: Full-time, Permanent

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

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