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Admin Intern

3 weeks ago

Lower Parel Mumbai Maharashtra, India Emmera Full time

**About EMMERA**

EMMERA is a chic, exclusive, and affordable vegan handbag brand that combines style with sustainability. We aim to redefine fashion by offering premium-quality handbags that are cruelty-free and accessible.

**Role Overview**

We are looking for a **detail-oriented and organized Admin Intern** to support our day-to-day operations. You will be responsible for handling administrative tasks, managing customer inquiries, coordinating logistics, and ensuring smooth business operations.

**Key Responsibilities**
- **Order Management**: Track orders, process returns/exchanges, and coordinate with logistics partners to ensure timely deliveries.
- **Inventory Management**: Assist in monitoring stock levels and coordinating restocking with suppliers.
- **Logistics Coordination**: Liaise with courier services to resolve shipping issues, track deliveries, and manage order fulfillment.
- **Data Entry & Reporting**: Maintain and update records related to sales, orders, and customer interactions.
- **Vendor Coordination**: Communicate with manufacturers, suppliers, and other external partners as needed.
- **Process Improvement**: Identify areas to streamline operations and enhance efficiency.

**What We’re Looking For**
- Strong organizational and multitasking skills.
- Excellent communication skills (both written and verbal).
- Ability to handle customer queries with patience and professionalism.
- Basic knowledge of Excel/Google Sheets for data management.
- Self-motivated, proactive, and detail-oriented.
- Prior experience in customer service, logistics, or admin work is a plus but not mandatory.

**Why Join Us?**
- Gain hands-on experience in business operations and customer service.
- Work closely with the founder and core team of a growing fashion brand.
- Flexible work environment with learning opportunities.
- Opportunity for a full-time role based on performance.

**Job Type**: Internship
Contract length: 12 months

Pay: ₹5,000.00 - ₹7,000.00 per month

**Benefits**:

- Flexible schedule

Supplemental Pay:

- Performance bonus

Work Location: In person