Telecaller

3 days ago

Raipur Chhattisgarh, India Crystal heaven Full time

Here is a sample **Telecaller Job Description (JD)**:
**Job Title**: Telecaller
**Department**: Sales/Customer Service
**Reports to**: Team Lead/Manager

**Job Summary**:
The Telecaller is responsible for contacting potential or existing customers to inform them about products or services, respond to inquiries, and promote business offerings. The role involves making outbound calls, handling inbound calls, and ensuring customer satisfaction by addressing their needs and concerns.

**Key Responsibilities**:

- **Outbound Calls**:

- Make outbound calls to prospective customers to promote products/services.
- Conduct surveys or offer discounts and promotions.
- Generate new business opportunities and qualify leads for sales teams.
- **Inbound Calls**:

- Answer incoming calls from customers, providing information about products/services.
- Resolve customer queries, complaints, or concerns in a timely and professional manner.
- **Sales and Upselling**:

- Promote and upsell products or services based on customer needs.
- Achieve sales targets and contribute to overall business growth.
- **Customer Relationship Management**:

- Establish and maintain positive customer relationships to build trust and encourage repeat business.
- Follow up on previous calls and ensure customer satisfaction.
- **Record Keeping**:

- Maintain accurate records of customer interactions, transactions, and feedback.
- Update customer details in CRM systems or databases.
- **Lead Generation**:

- Identify potential leads from customer data and ensure they are passed to the sales team for follow-up.
- Ensure high-quality data entry and lead management.
- **Reporting**:

- Provide regular updates on call outcomes, leads, sales conversions, and customer feedback to the supervisor or manager.
- Meet daily, weekly, or monthly call targets.

**Skills and Qualifications**:

- **Communication Skills**:

- Strong verbal communication skills with a clear and friendly tone.
- Good listening skills to understand customer concerns and provide solutions.
- **Customer-Centric**:

- Ability to handle customer inquiries and resolve complaints efficiently.
- Demonstrate a positive attitude and strong problem-solving skills.
- **Sales Knowledge**:

- Basic understanding of sales techniques and customer handling.
- Ability to upsell or cross-sell products/services where relevant.
- **Multitasking**:

- Ability to handle multiple calls and tasks simultaneously while maintaining quality.
- **Computer Proficiency**:

- Basic computer skills, including familiarity with CRM software and Microsoft Office.
- **Education**:

- High school diploma or equivalent; a bachelor's degree may be preferred for certain positions.

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift

**Experience**:

- Communication: 1 year (required)
- Convensing: 1 year (required)
- Fluent English: 1 year (required)

Work Location: In person

  • Telecaller

    5 days ago

    Raipur, Chhattisgarh, India KALINGA UNIVERSITY Full time

    *Comfortable for telecalling. *comfortable for counselling and inside sales. *Comfortable to work under target and pressure. Pay: ₹200,000.00 - ₹400,000.00 per year **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - Technical...

  • Telecaller Executive

    2 weeks ago

    Raipur, Chhattisgarh, India Crystal heaven Full time

    **Telecaller Executive** **Job Title**: Telecaller Executive **Location**: [Insert Location] **Reports To**: [Insert Title, e.g., Sales Manager, Customer Service Manager] **Job Overview**: **Key Responsibilities**: - **Outbound and Inbound Calls**: Make outbound calls to potential customers and answer inbound calls to provide product/service...

  • Telecaller

    7 days ago

    Pandri, Raipur, Chhattisgarh, India Digital Veda Full time

    Hiring For Telecaller Location - Pandri, Raipur Experience - 1 year or more **Duties** - Make calls to get admissions - Responsible for student admission and achieve their targets - Understand student's needs / requirements and pitch a suitable program. - Counselling, Interacting with students - Support students one on one in their selection of...

  • Telecaller

    3 days ago

    Raipur, India DS Consulting Full time

    Hiring for Telecaller (Female only) Location - Fafadih, Raipur Qualification - Graduation Experience - 6 months in telecalling Salary - upto 10,000 DS Consulting Enterprises - +91-XXXXXXXXXX **Salary**: ₹8,000.00 - ₹10,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: -...

  • Telecaller

    2 weeks ago

    Raipur, India Tech Chords Full time

    We are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our...

  • Sales Telecaller

    2 weeks ago

    Telibandha, Raipur, Chhattisgarh, India Atlas Digital Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: Sales telecallerExperience: 0–1 YearLocation: RaipurJob Type: Full-TimeJob Description:We are looking for a Sales Telecaller to handle customer inquiries, explain products or services, and generate sales leads through calls. The candidate should have good communication skills, basic computer knowledge, and a positive attitude toward achieving...

  • Telecaller Hair Transplant and Skin

    2 weeks ago

    Raipur, Chhattisgarh, India Profession Guru Management Consultant Full time

    Company Name: Skinroots Clinic (Hair Transplant and Skin Clinic) - Designation: Telecaller - Qualification: Graduate / Post Graduate - Salary - Experience: 01 to 03 years - Call & Whatsapp No - 9518255682 - E-mail Id - Location: Shankar Nagar, Raipur, (Chhatisgarh) - Duty Timings: 10 AM to 07 PM - Employment Type: Full Time - 1. Achieve Sales Target - 2....

  • Telecaller

    1 week ago

    Raipur, India DS Consulting Full time

    hiring for Telecaller Location - Fafadih, Raipur Qualification - graduated Experience - 1 year as telecaller Salary - 10,000 to 12,000 **Salary**: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day shift - Night shift Supplemental pay types: - Commission pay **Education**: - Bachelor's (preferred) **Experience**: - tele sales: 1 year...

  • Telecaller

    1 day ago

    Raipur, India DGPRO TECHNOLOGY PVT LTD Full time

    Job Description We are looking for a skilled Telecaller to join our team. As a Telecaller, you will be responsible for contacting potential customers over the phone to offer products or services. Your goal will be to persuade customers to purchase our offerings by providing information and answering their questions. Responsibilities Make outbound calls to...

  • Telecaller

    1 week ago

    Shankar Nagar, Raipur, Chhattisgarh, India Digital Amigos Full time

    Job Summary: Digital Amigos is looking for an energetic and persuasive Telecaller / Lead Nurturer to follow up on course inquiries, schedule demos and convert leads into student admissions or agency clients. You will be responsible for daily outbound and inbound calls, maintaining CRM records and ensuring all leads are engaged professionally and...