Store Supervisor

9 hours ago

Dum Dum Kolkata West Bengal, India Tynimo Lifestyle Private Limited Full time

**ROLE AND ELIGIBILITY CRITERIA**

**Role/Position:Store Supervisor**

**Reporting to:Store Manager**

**Location:Kolkata Airport**

**Basic Eligibility Criteria**:

- Experience: 2 year experience in retail industry
- Qualification: Undergraduate/ Graduate

**Selection Process**:

- Screening round by Hr
- Personal Interview by Operations Head

**KEY RESPONSIBILITIES**:

- Responsible for the day to day running of store operations - Responsible for Opening and Closing of store (Adherence to Opening and Closing SOP)
- Responsible for Maintaining Store standards - Hygiene, VM displays (adjusting displays that lack order), follow up with support functions to close store concerns
- Adhering and driving company policies, Store SOP, and employment standards
- Be a role model in cashiering and assist in POS training and provide support to new & existing team members.
- Ensuring achievement of sales targets which have been set for the store and categories.
- Ensure minimization of shrinkage levels in the store, training the teams on how to handle merchandise and protect stock..
- Managing & resolving customer complaints and queries
- Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc.
- Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team.
- Working on adequate learning and development of the team through on job training, VM training, product training etc.
- Managing Inward & Outward of stocks and inventory management
- Work as part of a team of Sales Advisors always demonstrating that the customer comes first.
- Engage the staffs with regular briefing and give feedbacks to Store manager for concluding rewards and recognition.

**SKILLS REQUIRED**:

- Commercial Acumen
- Customer Focus
- Managing Teams
- Effective communication
- Role modelling
- Planning & Organising

**Benefits**:

- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Dum Dum, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 4 years (required)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

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