Customer Relationship Executive

19 hours ago

Vazhuthacaud Thiruvananthapuram Kerala, India NEEROZHUKKIL VAIDYASALA PVT LTD Full time

**Job description**

We are looking for an enthusiastic Customer Relationship Executive to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

**Responsibilities**
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
- At any Circumstances the Representative must travel and meet to the Client

**Requirements and skills**

Proven experience as Customer Relationship or other sales/customer service role

Proven track record of successfully meeting sales quota preferably over the phone

Good knowledge of relevant computer programs and telephone systems

Ability to learn about products and services and describe/explain them to prospects

Excellent knowledge of English

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

Pay: ₹15,000.00 - ₹20,000.00 per month

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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